tales from tech support

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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

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'You did what?': Employee breaks laptop on purpose after IT team refuses her request for new equipment, company ends up changing their entire policy

'You did what?': Employee breaks laptop on purpose after IT team refuses her request for new equipment, company ends up changing their entire policy

'This was how they thanked me': IT employee saves company from fines amounting to millions, they reward him with a $20 voucher

'This was how they thanked me': IT employee saves company from fines amounting to millions, they reward him with a $20 voucher

‘You can’t delete my emails': IT employee informs coworkers he cannot retrieve old emails due to company's mail retention policy, they turn to upper management

‘You can’t delete my emails': IT employee informs coworkers he cannot retrieve old emails due to company's mail retention policy, they turn to upper management

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‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

‘Update my website!’: Client calls IT support after engineer's report doesn't match the facilities description of their website

‘Update my website!’: Client calls IT support after engineer's report doesn't match the facilities description of their website

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'This is unacceptable': Worker demands a shiny silver new laptop from disgruntled IT guy, he tells her boss

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