tales from tech support

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‘Guess I’ll delete everything': Employee retires and deletes all of client's files, company doesn't have a backup

‘Guess I’ll delete everything': Employee retires and deletes all of client's files, company doesn't have a backup

'You should have paid us on time': Boss sends IT employees to recover all their tech equipment from a company that failed to pay their dues

'You should have paid us on time': Boss sends IT employees to recover all their tech equipment from a company that failed to pay their dues

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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

'You did what?': Employee breaks laptop on purpose after IT team refuses her request for new equipment, company ends up changing their entire policy

'You did what?': Employee breaks laptop on purpose after IT team refuses her request for new equipment, company ends up changing their entire policy

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'This was how they thanked me': IT employee saves company from fines amounting to millions, they reward him with a $20 voucher

'This was how they thanked me': IT employee saves company from fines amounting to millions, they reward him with a $20 voucher

‘You can’t delete my emails': IT employee informs coworkers he cannot retrieve old emails due to company's mail retention policy, they turn to upper management

‘You can’t delete my emails': IT employee informs coworkers he cannot retrieve old emails due to company's mail retention policy, they turn to upper management

‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

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‘Update my website!’: Client calls IT support after engineer's report doesn't match the facilities description of their website

‘Update my website!’: Client calls IT support after engineer's report doesn't match the facilities description of their website

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'This is unacceptable': Worker demands a shiny silver new laptop from disgruntled IT guy, he tells her boss

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58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

‘She felt I was using her for money’: Entitled friend uses woman for her 400 sq. ft. studio apartment in a HCOL city, then shames her for rightfully asking her to contribute some money toward expenses

‘She felt I was using her for money’: Entitled friend uses woman for her 400 sq. ft. studio apartment in a HCOL city, then shames her for rightfully asking her to contribute some money toward expenses

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

Manager demands construction workers stop using shortcuts to keep an efficient workflow, leading to a backlog in orders when they follow her rules: ‘Hope you’ve got time to wait’

Manager demands construction workers stop using shortcuts to keep an efficient workflow, leading to a backlog in orders when they follow her rules: ‘Hope you’ve got time to wait’

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