One older sister has ruined her own chances of getting cheap gifts this year. She could've easily gotten some excellent prices through her younger sister's job, but she insisted on being impolite. Some people, like the older sister in this story, think that retail work isn't “hard work." That couldn't be further from the truth! Of course working at a store is a real job, and employees might even break a sweat while working. There are clothes to fold, customers to assist, boxes to unpack, floors…

Even though cars are one of the most valuable inventions humans have ever come up with, they are also one of the things that enrage people the most. Gas prices, traffic, and parking are just broad examples of the kinds of rage that sitting in a car can cause a person. With that rage, a lot of feuds between people arise. If you think that parking pettiness is only an issue where one lives, then you will be surprised by this story. OP (original poster) is working in a store, and their boss has be…

Never judge a book by its cover

Why is it so hard for customers to understand that sometimes there is simply no way for them to get their way? No, it is not because the 18-year-old employee wants to make your life difficult, and no, it is not out of spite, it is simply because places of work have rules and policies, and there is nothing they can do about it. If a grocery store employee tells a customer that they do not have delivery service, there is no magic spell that will conjure a delivery person to do that job, no matter…

What is it with the Boomer generation and a firm handshake?

Have you ever been mistaken for an employee at a random store? These people have, and they've remembered every awkward detail about the encounter. The color of your shirt can make your fellow shoppers think you're an employee , and it's mutually embarrassing when this happens. You obviously don't want to dress like an employee on purpose. And the other person certainly doesn't want to accost a random person and accuse them of being an employee. It can result in some cringy moments that'll haunt…

What's the smallest thing you've ever gotten petty over ? Maybe it was the time your sibling stole one of your toys, so you hid their favorite toy in retaliation. Or maybe your employer took away some of your hours, so you start standing around while you're on the clock, refusing to work for a minute or two out of spite. It can be a great feeling to be a little petty at times, as u/elwebbr23 knows all too well after their debacle with a customer service representative. This person decided that…

When you are a kid, everything feels like much more of a big deal than what it actually is. For example, accidentally leaving a store without paying for something, and then setting off the alarm can make kids feel like their lives are over. Most of the time, everything turns out fine, but it can still be a rather traumatizing experience for a little kid. That is why I really felt for the 10-year-old kid in this Reddit story, especially because all that went down was not even her fault. After tr…

Have you ever experienced the awkward situation of accidentally mistaking a random customer for an employee? Maybe they were wearing a similar color to the actual employees, or maybe they just looked like they could work there. It's an awkward experience for everyone, but typically, you would politely apologize for the mistake, and then both of you would return to whatever it was you were doing. But not in this case. An entitled Boomer mistook a woman in Staples for an employee (scroll down bel…

One elderly customer got up on the wrong side of the bed the day they went to pay a retail employee a visit to complain. The grandma was livid that her phone wasn't working anymore, and it was only 3 months old, so she wanted a refund, thank you very much. The employee informed her that there were no refunds after 3 months, but the grandma didn't accept that as an answer. So, after making a scene, the employee took a look at the phone. They quickly discovered that it was just full — the grandma…

Poor planning on your part doesn't constitute an emergency on my end, as a wise person once said. That won't stop some people from doing that anyway, as this bakery worker was surprised to discover. While event planning, there's a lot to consider. Who should be invited? Where will the venue be? What kinds of decorations will we need? And of course, what will everyone be eating? That last one is pretty important. Having quality food can make or break an event. I'm sure we all remember a wedding…

Customers are super amusing… some of them will assume you can give them stuff for free, while others think they can talk to you however they like because their mother told them that they were 'very special'. Customer service is the worst, and you really get to see another side to humanity that you might not encounter on your regular day-to-day basis. It's no surprise that most of the world's population isn't the greatest, but sometimes you do meet some pretty awesome folk. Below you'll find a h…

Many people who take over a business like to make drastic changes to it in order to assert their new ownership over it. Mostly those changes come with the claim that they want customers to notice that the ownership has changed and that ‘there is a new sheriff in town’. The main problem occurs when they make massive changes to an already successful business, without taking into account the thoughts and feelings of all the regular customers who already loved the business as it was. Then those own…

Working in the retail and customer service industry is not for the faint of heart. One minute you're helping a sweet old lady find the perfect pair of shoes; the next, you're dealing with a Karen who's demanding to speak to the manager. And returns are a whole other adventure. It's like some people think the store is their personal rental service. Despite the challenges, there's nothing quite like the satisfaction of helping someone find exactly what they're looking for...or maybe it's just...

It takes an absurd amount of patience and tenacity to work in customer service as at times it really seems like the clients are out to get you. However, as any seasoned customer service professional will tell you (from experience, of course), there is no one in the world worth jeopardizing your job for. The next story comes from a frustrated worker who is eager to get home. The Original Poster (OP) is a convenience shop employee who closes shop at precisely ten o'clock every night. But on this…

Let's get the record straight on this issue. If a store's closing time is at 7:00 pm, the employees can stop accepting customers no earlier than 6:50 pm. Even if there are annoying customers that come in 15 minutes before you close, and take their sweet time, you have to be loyal to the closing time that is known to the public. You can't just decide to close 30 minutes earlier just because you feel like it. Much like what the employee in this Reddit story did. A customer came into the store wit…