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You are not a Jedi Master you are a messy traveler

Guy Tries to Talk His Way Into Unavailable Hotel Room, Won't Take No For an Answer

In contrast to the other interactions we see posted online by customer service persons, this one is pretty innocuous. It does a great job of providing insight into the sheer number of bizarre interactions you have — week in and week out — when you work in a public-facing role. Not all of them are Karens losing their marbles over the slightest inconvenience — but they will still leave you scratching your head and wondering what in gods name you have just witnessed. I used to sell bikes, and some…
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Customer called manager to tell them I was an OF star after I embarrassed her | This happened to me at my last restaurant job, about a year ago. It was a small bar and grill type place, and one of the worst regulars there was this group of teenage girls that would come in at least once a week. These girls were kind of known between all the servers to always get the $6 kids meals,

'I do not do OF, nor have I ever done OF': Waitress recounts terrible treatment from group of teen terrors

There's nothing that makes you feel so entirely helpless as being bullied by children. It's this weird catch-22 where you both are unable to retaliate but are rendered completely vulnerable by their cutting words. Kids know exactly what to say to cut you down, and their frank honesty can leave you with no retort or means for retaining your pride. This is even worse when you're in a customer service role. Being bullied by anyone in a customer service role feels like crap, but when it's kids doin…
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My entitled dad throws coffee at waiter and demands he gets fired

Male Karen Throws Coffee in Waiter's Face and Demands That They Fire This 'Ignorant Useless Server'

This entitled dad is lucky the waiter didn't press charges!
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"AITA for asking a bakery if the pastries they were selling me were made that day? I went to a bakery when they opened (7 AM) asking about pastries; she told me that* the ones I wanted were not ready yet."

'She was extremely offended.' Rude dude demands fresh pastries despite already being told they were fresh

The unspoken meaning of words can say more than the words themselves. For this reason, it's always best to guard one's words carefully to ensure that you don't accidentally give the wrong impression or make the wrong implication. That's what this guy failed to consider when he basically accused a bakery owner of lying to him when he insisted on receiving only fresh pastries. He had already been into the bakery earlier in the day and been told that the pastry he was after was not ready yet. When…
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"At this point, the man loudly scoffs and smirks at me while reaching for his wallet.  He asks, 'This mean anything to you?' while flashing me his badge.  [Did] this guy really just try to extort me for a beer for his underage daughter??  'No, that doesn’t mean anything to me,' I replied.  'Really? Nothing? Pull down that mask and let me see your face.'

'This mean anything to you?': Cop tries to flash his badge and use intimidation to get drinks for underaged daughter

The problem with misusing your authority and making a scene is that it makes all those you are associated with look bad — this includes any organizations or groups who you might be affiliated with. This is why it's so important to conduct oneself in a manner that suits your station -whether you're on duty or off. Just take this off-duty hotel manager who was fired for being rude to the staff of another hotel as a prime example. This server took to Reddit's r/talesfromyourserver community to sha…
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"Someone else took their food out, but I go to do the check-back and ask if everything's OK with their meal after a few minutes.  He then goes, "No, my meal didn't come with any sauce", to which I reply "I'm sorry, what sauce would you like Sir?" [...] He goes "Mustard, Dijon Mustard" like he's James Bond."

'I am not paying!': Rude dude demands dijon mustard under duress of displeasure

It's okay to feel a little bit sentimental about your favorite type of sauce. I, for one, am a ketchup guy through and through, you won't catch me far away from a little red bottle that's packed with that sweet tomato-y goodness. Sure, the actual contents of ketchup are probably like 80% sugar, 19% vinegar, and 1% ketchup but that's not something that bothers me in the slightest. I'll eat ketchup on anything and am happy for the disgusted reactions that my creations sometimes evoke. So, in this…
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'Cut to an hour later, still no Olivia': Chef recalls their infuriating experience serving actress/director Olivia Wilde

Everywhere you look online at the moment has been littered with news about Oliva Wilde and her new film ‘Don’t Worry Darling' the film has been
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customer service malicious compliance retail revenge customers service vendor cafe service industry reddit thread Reddit NSFW - 17768453

Entitled Cafe Owner Tangles With POS Vendor and Loses, Lives to Regret Their Choice of Words

When you're largely dependent on a specific ‘something’ to keep your business running smoothly, it's never a good idea to upset the people running that thing or treat them poorly. Unfortunately, entitled business owners have yet to learn that they shouldn't mess with these people, or their business could go under. On the other hand, it's fortunate for us because it makes for some great stories. This particular story was just posted to Reddit's r/maliciouscompliance subreddit by user u/nobjangle…
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customer support customer service karens fired retail customers customer service karens in the wild karen idontworkherelady reddit thread Reddit - 17731589

Frustrated Karen Gets Customer Fired From a Store Where He Didn't Even Work

This guy was fired from a store he didn't even work at after an enraged Karen insisted on his termination. He posted to Reddit's popular r/IDontWorkHereLady in order to share his story. Thanks to retrogressive policies like “The customer is always right" we have conditioned all of these entitled people in the world to think that they can get everything their way. The sad thing is that they are often completely right and they have this worldview reinforced time and time again by constant arse ki…
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toxic-workplace server Kitchen Confidential restaurant service kitchen service industry reddit thread Reddit - 17698565

Update: Kitchen Drama, Conflict and Owner Abuse Leads to Resignation of FOH Lead and Chef

This chef shared the conflict in their restaurant that led to the resignation of the FOH lead and then the chef themselves. They shared their own resignation in a second “update” thread where they discussed that the conflict between them and the FOH lead, who had quit in the previous post, had put them in the owner's crosshairs.
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Kitchen Confidential waiting food service service kitchen bartender service industry reddit thread Reddit - 17585157

Delivery Guy's Sky-High Stack of Boxes Floods Entire Kitchen in Surprising Chain of Events

We've all been there; you're already having a bad day, behind schedule, and rushing to try and catch up to get back on top of things. All this hustle leads you to make a critical error that you wouldn't normally have made… If you're lucky you catch it. If not, well, that could be the end of your entire career.
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Couple Gets Served Instant Karma After 'Dine and Dash' Attempt

This couple thought that they could get away with pulling a good ol' fashioned “dine and dash” but luckily the staff were able to pull their plates as they drove off. The police managed to locate the vehicle and let the The ‘dine and dash’ is perhaps the greatest indicator of the decline of our society. That's an exaggeration, but it stands to reason that these people are one of the worst types of human beings.
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Chef Throws Pan at Line Cook, Gets Fired, Kitchen Staff Commiserate

The Chef was "panned" by readers.
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customer service idontworkherelady retail food service service i-dont-work-here-lady karen service industry - 17482245

Hungry Karen Orders Pizza From A Craft Store

Need I say more?
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Karen Screams at Cashier, Attacks Manager, Gets Arrested

Who has a better story than Bran the Broken? Well, anyone with a first-hand story of watching a Karen getting arrested for starters. This Reddit user, u/SimMinnie, shared a tale more epic (and better written) than the last season of Game of Thrones to the r/EntitledPeople subreddit. It's no secret that we love a good story about an entitled person getting their comeuppance and this one certainly ticks all the boxes. u/SimMinnie explains that the story took place when they were working as a supe…
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My Co-worker brings her dishes in to work so we wash them in the commercial dishwasher and if I see them, I bin them.

Woman Brings Dishes From Home to Trick Others Into Washing Them at Work, Coworker Introduces Dishes to the Bin

Sometimes an inappropriate action deserves the appropriate response; it's the simple laws of cause and effect acting out their parts. This is how it was when u/elena247 's coworker decided to execute the clever ploy of bringing their dirty dishes into work to have others wash them. When u/elena247 discovered what their coworker was up to, they decided the appropriate response was to introduce the dirty dishes to the trash can. Sounds like a reasonable plan to us. This topic was posted to the r/…
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