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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

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'If I have to go up to order, I'm not tipping': Working woman shares a hot take on tipping culture, raising torches and pitchforks in the comment section

Jesse Kessenheimer

'He ripped us off': Following dinner at restaurant, group hands friend money to pay server, but he keeps the tip for himself

'He ripped us off': Following dinner at restaurant, group hands friend money to pay server, but he keeps the tip for himself

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Karen demands anchovy-less Caesar salad because of fake food allergy: 'Hold the anchovies!'

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Police officer blocks barista's driveway, resulting in them being late to make the police captain's coffee: 'Captain proceeds to chew out that officer in front of all of his colleagues'

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Restaurant fires apprentice chef who owns all their recipes, cripples their kitchen: 'The manager clearly began to panic'

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

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'I can't do this anymore either': Restaurant worker quits starting mass resignation after boss's text message

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'The GM was an unbearable human': Server takes as many customer orders as possible before quitting and walking out

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'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

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'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

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'It cost his parents £50... [so] he was in trouble': Fast food employee gets payback against a band of disrespectful teens by 'accidentally' throwing away a prized possession

Jesse Kessenheimer

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'YOU SHOULD BE SERVING ME': Bookstore worker on a coffee break accosted by raging Karen who thinks she works there

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'I went on foot': Fast food worker without a car sent home to shave, takes his time

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58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

‘She felt I was using her for money’: Entitled friend uses woman for her 400 sq. ft. studio apartment in a HCOL city, then shames her for rightfully asking her to contribute some money toward expenses

‘She felt I was using her for money’: Entitled friend uses woman for her 400 sq. ft. studio apartment in a HCOL city, then shames her for rightfully asking her to contribute some money toward expenses

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

Manager demands construction workers stop using shortcuts to keep an efficient workflow, leading to a backlog in orders when they follow her rules: ‘Hope you’ve got time to wait’

Manager demands construction workers stop using shortcuts to keep an efficient workflow, leading to a backlog in orders when they follow her rules: ‘Hope you’ve got time to wait’

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