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‘Hundreds of pies… Stopped [by me]’: Pizza place manager forced to apologize and then fired after snubbing customer responsible for corporate's largest yearly order

‘Hundreds of pies… Stopped [by me]’: Pizza place manager forced to apologize and then fired after snubbing customer responsible for corporate's largest yearly order

Rule number one: Never come between someone and their pizza order.
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'I ran outside to tell her': Server flips the script on a man who tipped $100 to impress his date, only to return later to amend the tip

'I ran outside to tell her': Server flips the script on a man who tipped $100 to impress his date, only to return later to amend the tip

Imagine you're waiting tables, scurrying around with hot plates, forcing a smile every time someone asks for some extra sauce. ‘Of course’, you say, and run to go get some… for the fifth time that night, for that table. Finally, a glimmer of relief, table 12 wants to pay. They'd been relatively great, smiled politely, said ‘please’, and hadn't bothered you. You'd even had good banter with them, so you expect they'll tip well. No luck, they don't even leave a tip… and their bill is just about $2…
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Guy impolitely demands bartender cut his burrito in half, he gets what he asked for: 'I think he got the point'

Some people have a tendency of taking really low stakes situations way too far, making things that have no business being stressful very stressful indeed. When you work in customer service these situations will usually present themselves in the form of people making audacious demands and being impolite for no reason—sometimes even having meltdowns in the lobby of your restaurant or store. All that being said… Burritos are a serious business, so it's no surprise that people take situations like…
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‘Do I hire him and… Be evil?’: Manager interviews his high school bully and has hilarious inner debate on whether to be petty or professional, sparks discussion

‘Do I hire him and… Be evil?’: Manager interviews his elementary school bully and has inner debate on whether to be petty or professional, hilarity ensues

When it comes to the workforce, one thing you will never get promoted out of no matter how high up the ladder you climb is the constant inner battle between being petty or professional.
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'They triggered an avalanche of quitting': Dishwasher sends scathing quitting text to whole restaurant staff, fallout ensues

'They triggered an avalanche of quitting': Dishwasher sends scathing quitting text to whole restaurant staff, fallout ensues

This, folks, is how to get other people to follow your lead. Not only was this dishwasher justified in calling out toxic management for their incessant outbursts, but he chose to do it in the best way: a group text with the entire staff in the same chat. And oh, what a group chat message it was! It's the kind of major confrontation that could only inspire groupthink and spark a subsequent craze of mass quitting. Here's hoping we get an update from the original poster explaining the details of w…
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‘You just lost a customer’: Customer gets removed from restaurant after owner stands up to him for yelling at one of the servers who messed up his receipt

‘You just lost a customer’: Customer gets removed from restaurant after owner stands up to him for yelling at one of the servers who messed up his receipt

As someone who has worked a lot in customer service, I can assure you that I have never seen a coworker react badly to a customer yelling, ‘You just lost a customer!’. Because the honest truth is, we just didn't care. I can promise you it's quite universal, as anyone working a minimum wage job just isn't getting paid enough to care. One man entered a restaurant to have a nice meal with his wife. At first, all was going well. They got their food, ate it up, talked, whatever. Then he asked for th…
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'Who do you think you are to be here?': Top Karens of the Week (May 9, 2024)

'Who do you think you are to be here?': Top Karens of the Week (May 9, 2024)

The sun may be coming out this week, but the Karens of the world seem to be shining even brighter. This week, we have a plethora of Karens to dissect, analyze, and fear. The first is the spouse of someone serving in the military, who is demanding free stuff everywhere she goes. Then, we have a Karen who tried to make a customer service representative try on her sweaty earbuds. Next, we have a Danish Karen with the hair and everything who accused innocent tenants hanging around in their own apar…
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‘He threw the laptop on the ground’: Employees Share Most Amusing Customer Encounters at Work

‘He threw the laptop on the ground’: Employees Share Most Amusing Customer Encounters at Work

Customers are super amusing… some of them will assume you can give them stuff for free, while others think they can talk to you however they like because their mother told them that they were 'very special'. Customer service is the worst, and you really get to see another side to humanity that you might not encounter on your regular day-to-day basis. It's no surprise that most of the world's population isn't the greatest, but sometimes you do meet some pretty awesome folk. Below you'll find a h…
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23 Funniest Work Memes for Employees Working a Short-Staffed Shift

23 Funniest Work Memes for Employees Working a Short-Staffed Shift

Nothing like having to work the job of 2 other people, amiright??
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'I'm not cleaning this up...': Customer demands restaurant staff let her in before opening time, then leaves a mess in bathroom when they refuse

'I'm not cleaning this up...': Customer demands restaurant staff let her in before opening time, then leaves a mess in bathroom when they refuse

There are numerous challenges in the customer service sector, as we have all stated at some point. The obstacles could vary from challenging to exceedingly challenging, depending on the client in front of you. The irony of it all is that if you want to advance in your line of work, you need to be able to handle any situation with poise and maturity. The story below is of a dumbfounded restaurant employee. Given that the original poster (OP) has worked in the food sector for a significant period…
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'Stay in your lane': Restaurant chef spars with manager over leaving his station to help with a crisis, cue malicious compliance

'Stay in your lane': Restaurant chef spars with manager over leaving his station to help with a crisis, cue malicious compliance

There are certain people you do not want to frustrate in a restaurant, one of whom is most certainly the lead cook. However, as in any fast-paced work environment, people can get hot-headed and conflicts can arise between folks who feel like they are stepping on one another's toes. This lead cook was often stationed in an accessible place in the kitchen so that everyone could easily access him and vice versa. However, on one busy night, the lead cook briefly left his station in the hands of a n…
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'The three [Karens] were banned': Trio of entitled customers try to get sandwiches for free, guy behind them in line gets them thrown out for good

'The three [Karens] were banned': Trio of entitled customers try to get sandwiches for free, guy behind them in line gets them thrown out for good

Most folks have had the unfortunate experience of waiting in line behind a Karen customer, but believe it or not, it could be worse. Just ask this dude, who ended up waiting in line behind three Karens. This thread was posted to Reddit's r/pettyrevenge subreddit by u/jarjarmullet , who silently watched as this trio of entitled older ladies kept giving modification upon modification to their order. This, of course, frustrated the sole employee making sandwiches as well as the long line of custom…
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'Sorry, we're closed': Servers Share Most Entertaining Experiences Working at Restaurants

'Sorry, we're closed': Servers Share Most Entertaining Experiences Working at Restaurants

Coffee mugs rattle, silverware clinks, and the grill is sizzling. You weave your way through the packed tables, refilling customers' water and delivering steaming hot plates piled with burgers and fries. Ten years in the biz, and you've got this dance down to a T. Your muscle memory serves you well as the crowd thickens. You juggle orders, argue with the kitchen, and wish your coworkers cared about their tips as much as you do. Why does it seem like you're doing everything alone? By closing tim…
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Fast food Karen throws back-to-back tantrums, gets herself arrested: 'Karen [ended up] sitting in the backseat of the police car'

Fast food Karen throws back-to-back tantrums, gets herself arrested: 'Karen [ended up] sitting in the backseat of the police car'

It turns out that entitled customers are willing to go far for their extra ketchup! This Karen had the audacity to throw two ridiculous tantrums at the same McDonald's establishment within a short amount of time, as if the people who witnessed the first outburst would have suddenly forgotten. The result? She ended up in the back of a police car and wound up getting into way more trouble than she anticipated. The first temper tantrum involved not having the right amount of change to pay for her…
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Manager asks barista to a pay fine for calling out sick: 'Is there any way you can pay $50'

Starting a small business is a scary thing, putting it all on the line to try and create a successful business, which will see you solely reaping possibly unlimited benefits—if you can make it that far. But, hey, you take on all of the risks, you get all of the rewards; that's fundamentally how we've decided things should work in this world… and when it works well for someone, you're not going to see them complaining. However, taking on the risk means taking on the risk. Which is something a lo…
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‘They left huffing and puffing’: Customers get kicked out of restaurant after refusing to get up from reserved table

‘They left huffing and puffing’: Customers get kicked out of restaurant after refusing to get up from reserved table

There is nothing more satisfying than to watch entitled people get what they deserve, even if it is as small as watching them get up from a table that isn't theirs at a restaurant. Let us give you more context. This person on Reddit shared a story that happened to her while she was on vacation with her parents. While traveling, they got hungry and decided to book a table at a nice restaurant, but when they got there, they saw that all of the tables were occupied, even though they made sure they…
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