server

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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‘It's like gentle parenting': Restaurant hostess explains how to stop guests from asking ‘stupid’ questions and shares an IRL video of her using her technique at work

Elna McHilderson

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16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

Brad Dickson

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'Thank you for nothing': Karen makes a scene during Black Friday sale, insists she didn't get a receipt when she did

Ben Weiss

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‘Watching his face fall was beautiful': Entitled comedian gets himself blacklisted from performing after not realizing he was using the manager of the venue to fuel his insulting punchlines

Elna McHilderson

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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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Karen shames 20-year-old server for bringing her fish when she ordered salmon: ‘This lady spit on me’

Ben Weiss

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Group of entitled ruffians try to sneakily swipe a table at a sports bar that a man is already sitting at, man sneaks them his bill instead: ‘Eventually I go get my bill…'

Elna McHilderson

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Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Lana DeGaetano

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'There are rats in the kitchen': 30 employees and servers share the industry secrets their bosses do not want them to reveal

Ben Weiss

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'This is not what our guests are used to, but... it is the right thing to do': Restaurant owner informs diners that they shouldn't tip servers, faces online backlash from skeptical waiters

Remy Millisky

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‘Have a good day!’: Grocery store employee catches shoplifter but legally can't do much to stop them, so a homeless man comes to the rescue

Elna McHilderson

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'If I leave, I'll never set foot in this store again': 17-year-old server reprimanded by coworker for helping out per manager's request, refuses to finish final two weeks

Ben Weiss

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Brad Dickson

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‘Totally made my night’: Hotel concierge gets a business call from another hotel's employee, quickly turns into relatable rant about entitled guests

Elna McHilderson

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

Brad Dickson

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