Every worker has to set boundaries somewhere, and for this server, her boundaries are all about the dog. On her very first day at a restaurant, the new server set 3-4 large bags down in a corner of the kitchen where employees leave their things hidden from customers' view. She had just clocked in and was beginning her orientation when a coworker discovered her dog in one of those bags. She had mentioned nothing about needing her to dog to be with her at all times during the interview process, a…

It's unbelievable that these kinds of people actually exist!

Some heroes don't wear capes.

There's no better feeling than experiencing justice in action.

You shouldn't have to always be smiling at work, especially if you're having a bad day—why can't some customers get that through their heads?

Working in the service industry really changes your brain chemistry.

Don't mess with a hotel staff.

We've all been the new kid at a job.

Time does not exist when you're working the night shift...

"What sort of algebra is this?..."

What's the point of having vacation days if you're not allowed to use them?

What are the professional rules on “take-backsies”?

Kindness can go a long way, but so can pettiness.

Jobs in customer service are never simple. Yet the task is made even harder when a client is trying to take advantage of you in order to earn a fast profit. An employee of customer service recounts his frustrations in the story below. The original poster (OP) has a long history of employment in the hospitality sector. Therefore, he acquired the ability to interact with an extensive selection of people. But after a particularly entitled customer sought a free supper for the third time in a row,…

“For anyone out there that thinks [working in a casino] would be a great job, well, I can tell you right now it's not as glamorous as it seems—especially when you are working in the kitchen.”

When you're working in fast food, not a day goes by without some kind of customer shenanigans . You can head into work in the most peaceful mood, ready to do your best and provide quality customer service, and yet by the end of your shift, the customers will have sapped all of your patience. That's because a lot of fast food customers have the attitude that their order is the most important thing in the whole world. I know, they're hungry, but it's more than hunger: entitlement will have them g…