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'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

‘I was surprised by his review’: Airbnb guests get their trip refunded after home owner shows up to property unannounced and gives them a bad review

‘I was surprised by his review’: Airbnb guests get their trip refunded after home owner shows up to property unannounced and gives them a bad review

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'No refunds, no exceptions': Restaurant refuses to reimburse customer for food they never delivered

'No refunds, no exceptions': Restaurant refuses to reimburse customer for food they never delivered

'She tried to get her money back': Woman buys a laptop to use solely on vacation, then attempts to get a full refund when she arrives home

'She tried to get her money back': Woman buys a laptop to use solely on vacation, then attempts to get a full refund when she arrives home

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

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‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

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'She processed a cash refund for $225': Customer earns $165 in cash after an argumentative cashier debates their receipt

Jesse Kessenheimer

'I won't leave this store until I get my refund': Customer faced with strict returns policy finds a way to get full refund

'I won't leave this store until I get my refund': Customer faced with strict returns policy, finds a way to get full refund

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‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

'He started piling sweets, biscuits, cakes, etc. onto the counter': Customer and cashier work together to evade store's return policy

'He started piling sweets, biscuits, cakes, etc. onto the counter': Customer and cashier work together to evade store's return policy

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'Her food [got] as cold as my Frosty heart': Karen insults a fast food manager, forcing them to double check her refund; ends up getting $4.13 instead of $12.99

Jesse Kessenheimer

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'He [only offered] 10% off of a future stay': Vacationer gets denied a refund when his rental home becomes uninhabitable; guest goes straight to the top and gets 30% off

Jesse Kessenheimer

‘You can't have breakfast until I say so’: Overworked hotel worker singles out guest who demands breakfast ‘on time’, allowing everyone else to eat breakfast early

‘You can't have breakfast until I say so’: Overworked hotel worker singles out guest who demands breakfast ‘on time’, allowing everyone else to eat breakfast early

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‘You’re not getting a refund': Hotel clerk refuses to engage with Karen guest's requests during checkout

‘You’re not getting a refund': Hotel clerk refuses to engage with Karen guest's requests during checkout

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'I found a better job and quit': Lab technician forced to work in the call center after their entire staff quits, gets payback by transferring angry customers to his swindling manager's office line

Jesse Kessenheimer