Imagine you are sitting in an uncomfortable, old desk chair that needed to be replaced about 10 years ago, and instead of staring at the empty hotel lobby in front of you, you opt instead to play some Solitaire on your as equally old computer. You are just about stumped when your game is interrupted by a Karen who is on her way to interrupt your peace. She enters the lobby with a dramatic air about her, shouting words that you can't quite make out yet until she gets a bit closer. Anddddd, you h…

This retail worker was weary from unkind customers---until this dude came in. In retail, you tend to remember the best of the best and the worst of the worst customers, while everyone else in between is just a blue. You'll always remember the customer who screamed and threw her bags on the floor like a toddler having a meltdown. But you also remember the kind souls who praise your customer service skills in front of your bosses, or the kind who are genuinely grateful when you help them. In a st…

When you work is customer service, sometimes it's easier to hook it up for a customer just to get rid of them. We all know that there's a certain leeway that managers are privy to extend to clients, but that of course is at their discretion. If all of the sudden a snarky Karen starts insulting the manager personally, things might not go as planned for their 'oh-so-important' refund.

They say that by the age of 40, you should have a vendetta against at least one vacation rental company. For some reason, travel always make people turn extra greedy and with all this cash floating around, sometimes hosts of vacation homes lose a sense of genuine hospitality. In this case, one vacationer had to take justice into his own hands when his vacation stay went down the drain– literally.

Woe to those who deal with sneering customers, conniving hotel guests, and Karens. In other words, I salute anyone who works in the customer service industry, because you have to be tough as nails to tackle these kinds of entitled folk. As shared by u/anna12o, one hotel guest, who was, of course, a Karen, was making her life especially difficult, when it genuinely didn't have to be. You know those types of people who pay for something and then just assume that buys them a one-way ticket to be w…

When working at a hotel, you get to meet a variety of different people, and some of them are the type to attempt getting a discount or even an entire refund for the smallest of things that could easily be fixed if only they would use their mouth to communicate effectively instead of to argue. In this case, Karen thought she was going to win gold by conveniently complaining about her bathroom fan not working after she'd already checked out of the hotel. She approached the front desk clerk, OP, a…

Companies that thrive on shady dealings rarely pay the price. But when a business is being sketchy and ripping off their customers, it feels pretty dang good to see it all go up in flames, watching them get exactly what they deserve. In this case, a lab technician for a scammy company gave his boss a taste of his own medicine instead of helping them pick up the pieces after their skullduggery schemes backfired.

Tattoos are so personal to the individual getting their skin adorned. Everyone knows that tattoos last forever, but it's a hard concept to fathom until you actually get the tattoo. Depending on where you get it, you'll either 1) look at it every day, so you'd better love it! or 2) never look at it if it's on your back or legs, and you'll kind of forget you have it at times. Regardless, you do have that art work forever, and even if you can't see it, other people probably can. Along with your ha…

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…

Customers often play a dangerous game in terms of refunds, and this game can ultimately result in some bitter consequences. In this case, a customer bought a designer item online, and when it arrived she sent a rude message to the seller, OP, demanding a full refund, threatening OP with filing a chargeback. The catch was Karen wanted OP to Venmo her the money, which is a huge, blaring red flag. OP said they would refund the money if the item was returned, per company guidelines. Karen discarded…

Customers demand an unholy amount of attention, clearly under the impression that they are the center of the universe and their every need must be doted on. Unfortunately for these Karens, they aren't the boss of everyone else. This Karen customer sent a feisty email to OP, who was the manager of an employee who made a simple mistake in delivering the wrong internet item to said Karen. OP offered his apologies and told the customer he would return the item at the company's expense, plus ship th…

When this woman's phone memory filled up, she knew exactly where to go — back to the store she bought her phone from. Customers are usually convinced that they're correct, and that they know exactly what they're doing. So then the employee, who does this all day every day, is at the mercy of the customer, who is utterly unflappable. It's not fair to these retail workers , and of course, this happens in every industry. This employee shared their story to r/talesfromretail about a woman who showe…

This story is equally as satisfying for the customer as it is irritable for the store's manager.

Without a doubt, the most soul-sucking industry in the world is customer service. You get firsthand access to the portion of the human population that hasn't quite evolved yet. The ones who lack an alarming amount of brain cells. Those with a very low IQ. The chunk that thinks they are God's gift to the world. Lord knows I don't miss it... I offer my sincere condolences to those of you that are still in this daily fight. There are too many human beings, strutting about with their nose high up i…

It's no secret that landlords can be shady. Whether it's doing the bare minimum to fix a leak or implementing unnecessary rules for you to follow that aren't real. In this case, the latter situation happened.

They refused to refund her, but she still found a way to get that money back.