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'I laughed in her face': Halloween store employee refuses to refund a retail Karen for a child-sized costume she purchased for her 17-year-old, so Karen calls the police

Caught trying to return a Halloween costume AFTER Halloween... SMH
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Man leads a $23M class action lawsuit after his request for a refund is refused, despite the app having multiple bugs that prevented him from canceling his subscription

Man demands $45 refund for a dating app subscription after a bug prevents him from canceling, his refund is refused so he leads a class action lawsuit that drains company of $23M

"This is why I support laws saying that canceling a subscription must be as easy as signing up for one."
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'I gave her a big sweet smile': Grandma demands a refund because she filled up the memory on her 3 month phone, manager tells her to ‘get out’

'I gave her a big sweet smile': Grandma demands a refund because she filled up the memory on her 3 month phone, manager tells her to ‘get out’

One elderly customer got up on the wrong side of the bed the day they went to pay a retail employee a visit to complain. The grandma was livid that her phone wasn't working anymore, and it was only 3 months old, so she wanted a refund, thank you very much. The employee informed her that there were no refunds after 3 months, but the grandma didn't accept that as an answer. So, after making a scene, the employee took a look at the phone. They quickly discovered that it was just full — the grandma…
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'The banana cream pie cookie "tasted like a pie"': 15+ Absurd reasons people wanted their food refunded

'The banana cream pie cookie "tasted like a pie"': 15+ Absurd reasons people wanted their food refunded

Some customers don't have any sense at all. No one knows that better than people who work in customer service jobs , like retail work and food service. Just ask u/SpiteChickens7. They shared two stories from their gig at a popular cookie spot . On this particular shift, they had a person come in and insist on a refund. Why? Well that's because they'd bought a couple of chocolate cake cookies. Instead of eating both of them, they'd tossed one to their dog! Unsurprisingly, that chocolate cookie m…
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‘My roommate hasn’t been paying a dime': College student's roommate orders food using their money, then gets a full refund and doesn't pay them back

‘My roommate hasn’t been paying a dime': College student's roommate orders food using their money, then gets a full refund and doesn't pay them back

Discovering your roommate is cheating you out of money leads to a very certain kind of righteous fury. How dare they do something like that? You're living with the person, so there is no escaping these feelings. You see them on a day-to-day basis, and you know they won't pay you back. One person took to r/mildlyinfuriating to describe a very frustrating discovery they had about their roommate. Firstly, they were both college students and had agreed to split the cost of take-out food because acc…
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'I want to enjoy a campfire from my porch': Guest wants to light a campfire in the middle of a forest, hotel employee refuses to sell him firewood

'I want to enjoy a campfire from my porch': Guest wants to light a campfire in the middle of a forest, hotel employee refuses to sell him firewood

Rules are rules, and at hotels, they exist for a reason. One guest checked into a hotel in the middle of a forest, and a while later, came up to the front desk clerk to enquire about campfires. This guest thought it would be a brilliant idea to light a campfire right outside his cabin so that he could enjoy it from his porch. Dude… do you know anything about fire safety? The front desk clerk stared at him and informed him that 20 yards away, were a bunch of leaves, dry as the desert. He couldn'…
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‘I don’t care about your policy': Guest checks into hotel for 45 minutes, then leaves, demanding a full refund which employee refuses

‘I don’t care about your policy': Guest checks into hotel for 45 minutes, then leaves, demanding a full refund which employee refuses

Hotel disputes aren't uncommon, and dare I say it's usually the guest who starts them? Imagine working your shift, minding your own business, when a guest comes right up to you and demands a full refund because they are in fact, leaving now. The thing is, you just checked them in, 45 minutes ago. You know you can't give them a refund… It's against the hotel's policy. On the other hand, you don't really want to start an argument, and anyway, it's late. What would you do? Well, this front desk wo…
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'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

When people don't get their way, they'll resort to other measures… such as calling the bank. As told by a user on Reddit, a guest failed to show up to check into their hotel room after reserving 2 very expensive rooms for a couple of nights. The user was an employee at the hotel, working the front desk, and hadn't even received a call from the guest who clearly didn't think he needed to cancel. A few weeks later, the inevitable happened… he got a big bill, which he, of course, called to complai…
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‘I was surprised by his review’: Airbnb guests get their trip refunded after home owner shows up to property unannounced and gives them a bad review

‘I was surprised by his review’: Airbnb guests get their trip refunded after home owner shows up to property unannounced and gives them a bad review

Airbnb used to be way cheaper, but thanks to inflation (among other things), it's almost better to check into a hotel. Also, hosts can be frustrating to deal with. I'm not saying guests are angels, but let's just say it's a double-edged sword. This poster (OP) was attending a friend's wedding and opted to stay in an Airbnb. They had to make sure that pets were welcome, because they were bringing along their dog. Luckily they found just the place but upon arrival, the Airbnb owner showed up unan…
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'No refunds, no exceptions': Restaurant refuses to reimburse customer for food they never delivered

'No refunds, no exceptions': Restaurant refuses to reimburse customer for food they never delivered

‘I never got the food’, said the customer, perplexed, and continued ‘I'd like a refund'. Fair enough, right? Wrong. The restaurant manager's response was astounding, as made it clear that it didn't matter… They were not going to reimburse the customer for the food, regardless of whether they received it or not. If that sounds crazy, that's because it is. But wait, let's pause for a second and rewind. The customer in question took to r/pettyrevenge to share their order gone wrong story. Let's ca…
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'She tried to get her money back': Woman buys a laptop to use solely on vacation, then attempts to get a full refund when she arrives home

'She tried to get her money back': Woman buys a laptop to use solely on vacation, then attempts to get a full refund when she arrives home

If you've ever sold something online, you know that the customers aren't ideal. They text you, 'Is this available?', only to ghost you when you answer in the affirmative. Or they promise to pick it up, set up a date and a time, and then never show up. Or they actually show up with half the money and give you a sob story on why you should give them the item for free. Yes, I'm speaking from experience. One man decided to sell an old laptop he had back from his University days, posting it online,…
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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

Every so often, an entitled hotel guest comes along, thinking they can outsmart the front desk manager. However, time and time again, their schemes fail. It seems they underestimate the experience of hotel employees who have truly seen it all. In this particular incident, an entitled guy attempted to rent a room for two hours and then sought a refund, insisting he never used the room. The irony was that the bed was left unmade, and he had forgotten his phone charger in the room. Not the most su…
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‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

One city was hit by awful weather, and that led to water outages and busted pipes in surrounding cities, even though they weren't hit directly. One hotel was feeling the wrath of the water outages, and let their guests know that there was a water outage, resulting in a lot of canceled reservations. OP was working the front desk when all this was going down and had to deal with communicating with the guests who did book a room in the end. Let's just say, a couple of them were not happy at all wi…
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'She processed a cash refund for $225': Customer earns $165 in cash after an argumentative cashier debates their receipt

Have you ever done a deep cleaning of your house and discovered silly oddities and funny trinkets that you imagined were long gone? Crusted with dust and buried in the forlorn corners of our homes, there are hidden treasures from decades past that are revealed when we take a moment to clean up our space. Like the moment you uncrumble a $20 bill in your winter coat, there's no better feeling than finding your own precious valuables squirreled away in the clutter.
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'I won't leave this store until I get my refund': Customer faced with strict returns policy finds a way to get full refund

'I won't leave this store until I get my refund': Customer faced with strict returns policy, finds a way to get full refund

Anyone who ever worked in retail knows how frustrating it is to have to explain to a customer the policy of the store and what they can or cannot do if they want to return an item. I once had a 30-minute conversation with a guy who wanted to return an item that was bought in a completely different store, and he simply did not accept ‘no’ for an answer. Being on the other side of the counter is no fun either. I can't tell you how much accumulated random stuff I have in my house simply because a…
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‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

Being stranded at the airport is like finding out that the thesis you worked on for ten weeks was on the wrong subject. This helpless, furious feeling that sits in your stomach like a bad apple. Once, I had to stay at the airport for 12 hours, and it was extremely frustrating at the time. My hands clench up whenever I think about it. The airport was practically empty, which made it a little less worse because there was less commotion, but it still wasn't a pleasant experience that I like to loo…
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