I can't begin to imagine what it's like to teach nowadays. I witness kids' behavior in public and it already infuriates me. I can't fathom what it's like to teach them. Here, let me tell you a story. One day, I was ordering a hamburger at a place, and in the line before me was a tired, worn-out dad, and his obnoxious child with their eyes glued to the phone. The dad had to repeat, 'What would you like to eat' about ten times before the kid stopped ignoring him and mumble-replied. Then the kid b…

Sometimes you punch in a number on your phone to call someone, and a total stranger ends up on the other line. You called the wrong number, no big deal. Then you do it again, and again… and again. Until the person on the other side is wondering why it's so hard to call the RIGHT number. It's a fair question. This woman was contacted via text 5 times over the span of a year and a half, and it was always the same person inquiring about the same thing… A horse. The woman, OP, had no idea what they…

Believe it or not, caller ID was invented in the 80's, but it still took several decades to figure out how to completely block an incoming call. Imagine all the tedious hardships that would have been avoided if blocking a phone number had been a thing sooner? There certainly wouldn't be as many horror movies dedicated to villains in masks hiding behind an unknown number.

So you think this job is beneath you?

It may seem trite to some, but there's a certain point in every employee's life when their fragile work/life balance begins to crumble around them and it starts becoming clear that happiness is more important than money. Whether you're a seasoned C-level at a company or a lowly intern, some jobs just simply aren't worth the emotional damage every day. Sure, we all want to put food on the table, but at what cost? Some of us just need a win… Like the guy in our next story…

This woman told a whopper of a lie, but she wasn't expecting to be called out . Customers learn their behaviors by reinforcement. While it might seem obvious to you to be pleasant to the person on the other end of a phone call , not everyone acts that way. Some folks have been conditioned to believe that the louder and more demanding they act towards customer service reps, the faster their problem will be solved. In reality, as call center workers will tell you, this is almost never the case. M…

Anonymity gives people a false sense of superiority. From behind the screen of their computer or when talking to someone on the phone, insolent customers can feel their audacity levels ramp up to the maximum, spewing rudeness, entitlement, and general inhumanity at whomever stands in their way. Unfortunately for many customer service reps, call center workers, and online banking troubleshooters, their entire career is spent talking maniacs down from the seat of their high horse...

Dealing with your parents' technological challenges is one of the unfortunate realities of being a young person in 2023. Despite having typed and printed out a profoundly specific step-by-step list of how to use the television and various streaming services (including passwords for everything), I still receive calls from my parents at all hours of the evening with incessant questions. Of course, I answer because they're my parents and it's the least I can do. That being said, you would think th…

Bosses tend to think that the rest of the workforce is contractually obliged to bow down at their feet. Whether it's the fancy suits or the overly dressy shoes, anyone in a position of power over their subjugates feels entitled to a certain level of respect in the workplace– even if they haven't earned it.

All good things come to those who wait, even if what you're waiting for is epic payback on your middle school ex-friend. This kid ("Derek") spammed this Redditor's flip phone back when he had a limited data plan and was unable to block numbers. It was Derek's vengeance after an argument, knowing it would cost OP money. OP initially wanted Derek to pay him back for those $40, which at the time felt like a ton of money to him. His parents told OP to let it go. Unfortunately, the art of letting go…

It's 2023, who still steals phones? Back in the era when every iPhone 3 could be resold on the black market for an up-charge and even the flip phone Razr's were valuable, it was a lucrative business, but now there are so many security measures to protect phone owners, it's a wonder that thieves are still motivated to sneak their hands into their fellow citizens's pockets.

This dude clearly didn't listen to the automated message telling customers they'll be recorded during the phone call . He paid the price for that mishap! Working in a call center is a grueling job for lots of people. Just look in the comments, or at some of the many posts to r/talesfromcallcenters, and you can get a peek into the life of a call center rep. Basically, these employees clock in and take dozens or even hundreds of calls per day. Depending on their place of business, they're probabl…

There is a certain etiquette when you're on a long train ride and in close quarters with other passengers. Talking loudly on the phone for hours on end is not up to code. If you go down that path, you can expect retaliation and feedback. It could be small such as your fellow passenger rolling their eyes or politely asking you to stop. However, the response could also be petty. In this instance, the response was severely petty. This Redditor shared all the ways in which he ensured that his fello…

Once you work in retail, there is no seeing the world as you once saw it, and it instead becomes a cold, bitter place, where people carry a sense of entitlement you cannot internally fathom is real. Customer service of any kind is at times, insufferable, but there are phases in life where you go through these frustrating jobs, only to find out that other jobs have those same people, except instead of customers, they are coworkers. OP told the all too familiar story of an entitled and snobby Kar…

Companies just don't get it. They simply don't understand that in order to work peacefully with the people they employ, they need to stop forcing employees to heed rules that are so out of place, it isn't even funny. When companies hire contractors, they take into account that this is no regular, run-of-the-mill employee who works on the company's payroll, receiving wages and benefits in exchange for following work guidelines. No, no, contractors are much different. See, a contractor is a separ…

This woman made one key misstep while talking to a customer service representative . Calling customer service is not a task anyone looks forward to. Usually, you're contacting them because of a broken electronic or a warranty issue. Or perhaps, like this woman, you're calling about your broadband service. While customer service via phone has improved vastly over recent years, it's still a slog to wait around on hold for hours, especially if they're playing hold music. Worse still is when they p…