phone calls

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'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

manager managers work workplace workforce employee employees worker workers call center health healthcare company business productivity goals reddit quitmanager managers work workplace workforce employee employees worker workers call center health healthcare company business productivity goals reddit quit

New manager ‘quits’ after forcing impossible productivity goals at a call center which ultimately implodes workflow: ‘Customers were NOT happy’

Jesse Kessenheimer

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'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'You can't do this': Irresponsible dude abandons cat with friend, then refuses to answer calls for 3 months or pay for cat's vet visit

'You can't do this': Irresponsible dude abandons cat with friend, then refuses to answer calls for 3 months or pay for cat's vet visit

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

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'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

‘You could have programmed the correct number, but you didn’t': Woman gets back at person who fails to program correct number into phone while inquiring about horse

‘You could have programmed the correct number, but you didn’t': Woman gets back at person who fails to program correct number into phone while inquiring about horse

'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

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'Have fun running the place without me': Coffee shop owner tells manager working 100 hours per week to take time off, manager blocks all work numbers and lets the business fall apart while they're gone

'Have fun running the place without me': Coffee shop owner tells manager working 100 hours per week to take time off, manager blocks all work numbers and lets the business fall apart while they're gone

‘I’m not your assistant': Office Karen tries scoring points with upper management, calling a coworker her ‘assistant’ and attempting to revoke their work phone

‘I’m not your assistant': Office Karen tries scoring points with upper management, calling a coworker her ‘assistant’ and attempting to revoke their work phone

'Have fun waiting for two hours': Crew member reveals that pilot held up flight after telling crew members to stop bugging him

'Have fun waiting for two hours': Crew member reveals that pilot held up flight after telling crew members to stop bugging him

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'No one is above the rules': 'Rags to riches' CEO fires VP who broke the single rule that every employee must follow

'No one is above the rules': 'Rags to riches' CEO fires VP who broke the single rule that every employee must follow

work workplace coworker coworkers worker employee employees boss manager supervisor working phone phone-calls hypocrite

'I don't have to answer your calls, but you have to answer mine': Employee gets punished for missing a non-urgent phone call from his boss, points out the hypocrisy of the boss's policy

Jesse Kessenheimer

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

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'Is it ok if I fire you?': Boss fires employee for being late, then surprises them with offer

'Is it ok if I fire you?': Boss fires employee for being late, then surprises them with offer

'There was one line [guests] should never cross': Hotel guests discover they won't be served

'There was one line [guests] should never cross': Hotel guests discover they won't be served after acting entitled toward customer service reps