This woman made one key misstep while talking to a customer service representative . Calling customer service is not a task anyone looks forward to. Usually, you're contacting them because of a broken electronic or a warranty issue. Or perhaps, like this woman, you're calling about your broadband service. While customer service via phone has improved vastly over recent years, it's still a slog to wait around on hold for hours, especially if they're playing hold music. Worse still is when they p…

The saying, ‘The customer is always right’ has long lost its appeal, but that doesn't mean that it doesn't ever hold any truth to it. Employees can miscalculate, leading to big fines, expensive problems, and can generally cost companies big amounts of cash. The wheel of fortune isn't always on our side, but being human, we know it can't be. What goes up must come down, and vice versa. In any case, a company miscalculated big time, leading to the grand mistake of accidentally sending a check for…

Here's a friendly reminder not to make assumptions about your roommates; that is, unless you want to find yourself in some deep trouble like this woman. Look, we're only human, and sometimes we make assumptions when we don't even realize that we're making assumptions. It's also inevitable that your roommate will do things that will annoy you. That's simply part of the reality of sharing space with someone. However, if you're going to talk smack about your roommate, consider making sure that you…

This person made their cold-calling job extra easy with a life hack of sorts. As a cold caller, you're signing up for a job that's both repetitive and competitive. You have to make the same exact sales pitch dozens of times per day, but you can't let the monotony get to you. Instead, you have to convince potential clients to purchase your company's service. For those with the charisma of a salesperson, this job can be great. However, this OP, u/Unashamed_Outrage, writes that they strongly disli…

Be careful what you ask for, because you just might get it. After a weary and sleepless night, hopefully this glass manufacturing plant owner has learned the right lesson. If you've ever seen anyone perform glassblowing or watch an artist create a figurine out of hot melty glass, you know how hot this job can get. Glass doesn't like to melt until it's a nice toasty 2700–3100° farenheight. Anyone around these operations needs special protective gear and certifications to ensure everyone's safety…

After moving to a new country, this dude kept getting phone calls from random callers . These days, most of us get a few random calls a day, but our phone often lets us know they're robo calls. That way, we don't have to answer them and talk to a robot or someone trying to steal our life savings. However, this person had a more complex situation on their hands. They got a new phone number , but the previous person who'd had that number didn't bother to tell his clients about the number change.…

Riding the train isn't half as bad as taking the bus, but even then, you can meet some pretty colorful characters… you know the type. Rude and entitled, these passengers seem to have some kind of personal vendetta against you, which isn't possible, considering you don't even know them. In this case, OP was on a 4-hour train ride, in a small compartment, with a due wearing a business suit who had a snotty air about him. The dude kept taking phone calls, talking loudly for a long time, biding his…

This company pulled a classic bait and switch on this poor employee. Some companies will do anything to appear like they're treating their employees well, while in reality, the employees are pretty miserable. One example is the “unlimited vacation” benefit that some workplaces offer. They lure you in during the hiring process, telling you you can take as much time off as you please. But in reality, you still have to get the time off approved by your boss , and face the guilt-tripping they'll tr…

Call center employees have to deal with one bazillion Karens, but this one in particular left the call operator with a huge grin. In the r/talesfromcallcenters subreddit, one brave phone operator shared this tale of stunning ignorance . Maybe if Karen reads this story now, she'll finally understand how badly she botched the math in this equation. As the OP tells it, this Karen went on vacation and ran up a lot of money in roaming fees. Say you're on a tropical island and you check Facebook – no…