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Kind Customer Service Guy Solves Widow's Nightmare of a Bill

For all the terribly inconvenient calls we've had with cable and internet providers, it's encouraging to see a person go the extra mile to effectively help someone who needs it. You hope your customer service rep is like this. Just kinda feels nice to see some interpersonal understanding, in a wholesome sort of way.

Sad customer service phone call emotional cable bill story money - 8940037
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It just makes you feel a little worse to live in a world where it actually costs money to pay your taxes. We don't blame the customer service person for being in this situation, but what's complete BS is that this problem even exists in the first place.

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Let's be clear, there's absolutely nothing more important than finding out where your pants are.

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