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'The recliner is going all the way back, baby': Blabbering bus passenger gets what they deserve after yammering at 1AM on a sleeper bus's overnight journey

When you're going on hour 22 of an overnight journey and the passenger behind you is continually kicking your seat or blabbering loudly to their neighbor, any traveler's patience will run thin. Red-eye flights are a constant reminder of the challenges of falling asleep in an upright position, but when other travelers are the only reason your ZZZs are affected, tempers are bound to flare.
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‘I will have you fired’: Demanding guest orders manager to fire employee after being put ‘on hold’ due to hotel being short-staffed

‘I will have you fired’: Demanding guest orders manager to fire employee after being put ‘on hold’ due to hotel being short-staffed

It's not that getting put on hold is fun, but it's also not the end of the world. Wait a few minutes, or ask the person on the other end to call you back, simple as that. But there are Kens and Karens in the world who would beg to differ. They think that others would worship the ground they stomp on. On that note… One demanding guest was absolutely furious after they were told by an employee to wait a moment. The reason the employee (OP) couldn't talk was because they were working a short-staff…
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‘I’m sorry, there has been an issue with your room payment': Hotel guest gets even with youngsters who throw Christmas parties in the middle of the night

‘I’m sorry, there has been an issue with your room payment': Hotel guest gets even with youngsters who throw Christmas parties in the middle of the night

The holiday season is hardly the time to prank poor unsuspecting souls in the middle of the night, but that is exactly how these youngsters decided to spend theirs. Also, they enjoyed bothering their neighbors with loud music, but let's start at the beginning. One hotel guest who we'll call OP, was staying at the 'Milton' for most of the festive season. He was tired and was not in the mood to party. But there were lots of parties going around, which makes sense, because we're halfway into Decem…
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'[I] called someone out for their lie': Couple calls agency with bogus claim, call center rep shuts down their lies

This woman told a whopper of a lie, but she wasn't expecting to be called out . Customers learn their behaviors by reinforcement. While it might seem obvious to you to be pleasant to the person on the other end of a phone call , not everyone acts that way. Some folks have been conditioned to believe that the louder and more demanding they act towards customer service reps, the faster their problem will be solved. In reality, as call center workers will tell you, this is almost never the case. M…
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'When he'd get a business call...he'd follow me around the house': Woman gets revenge on spouse's annoying habit by flushing a toilet in a hiring manager's ear

Working from home has its perks. But you know how irritating it can get if you've ever tried to do it with other people in the house (like during the pandemic). The couple in the story both work from home, and her spouse has developed the annoying habit of following her around the house whenever he's on a business call. It started off innocent...
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'Infinite money glitch': Guy saves $50,000 by calling out a health insurance bill with tons of mistakes

We've all heard nightmarish tales of exorbitant health insurance bills. Usually, patients don't come out on top, but in rare cases, regular folks like you and I can stick it to the big man up in the insurance towers. All it takes is a big lawyer voice, a little patience on the phone, and a pair of hefty stones.
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'Someone... was still on her account': Call center rep helps woman find her cheating husband and cancel his TV plan

'Someone... was still on her account': Call center rep helps woman find her cheating husband and cancel his TV plan

This woman was confused why she got charged $49, so she phoned up a call center for help. The person on the other end of the line, u/boyinblack13x, ended up going above and beyond at their job that day: they helped their customer find this missing ex. In my own personal “sure grandma, let's get you to bed” moment, I remember a time when you could share passwords between streaming services. It was a sneaky way to stay on mom and dad's Netflix plan while you went off to college. Then, these turne…
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'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

This dude clearly didn't listen to the automated message telling customers they'll be recorded during the phone call . He paid the price for that mishap! Working in a call center is a grueling job for lots of people. Just look in the comments, or at some of the many posts to r/talesfromcallcenters, and you can get a peek into the life of a call center rep. Basically, these employees clock in and take dozens or even hundreds of calls per day. Depending on their place of business, they're probabl…
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'I... start calling in absent "just in case"': Bosses tell employee they're 22 seconds late, employee calls in absent for work every single day for 11 years

'I... start calling in absent "just in case"': Employee calls in absent for work every single day for 11 years after bosses scold them for being 22 seconds late

Every lateness at this company equals one point… and if you gain enough points, you'll be fired. This employee took their system to heart, and decided they couldn't risk gaining any more points. Anxious people will completely understand this story. The employee explains how they were under a minute late, yet still received a point for being “late.” The computer systems don't care if you're one second late or five minutes late, it's all the same to the employer. So then the employee decides to b…
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'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

Once you work in retail, there is no seeing the world as you once saw it, and it instead becomes a cold, bitter place, where people carry a sense of entitlement you cannot internally fathom is real. Customer service of any kind is at times, insufferable, but there are phases in life where you go through these frustrating jobs, only to find out that other jobs have those same people, except instead of customers, they are coworkers. OP told the all too familiar story of an entitled and snobby Kar…
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'You need to leave. This is private property.': Demanding new manager kicks worker off grounds despite long drive, worker takes whole day off

'You need to leave. This is private property.': Demanding new manager kicks worker off grounds despite long drive, worker takes whole day off

Where to begin with this one, beats me… One worker cleverly got out of doing their job for an entire day after showing up at a location for work, and getting kicked off the grounds. How did it even get to that? You will find out in a minute. So, what happened goes as follows… The OP was working at a large supermarket chain in England a few years ago, and because other stores were short staffed, OP was often asked by managers to drive and fill in. One day, management asked them to drive a couple…
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'[I] made my ex-boss lose $25,000 on his salary': Fast food workers agree to walk out after district manager withholds bonus money

'[I] made my ex-boss lose $25,000 on his salary': Fast food workers agree to walk out after district manager withholds bonus money

This person worked 23 days in a row — but only because they were promised a nice cash bonus.
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'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

This woman made one key misstep while talking to a customer service representative . Calling customer service is not a task anyone looks forward to. Usually, you're contacting them because of a broken electronic or a warranty issue. Or perhaps, like this woman, you're calling about your broadband service. While customer service via phone has improved vastly over recent years, it's still a slog to wait around on hold for hours, especially if they're playing hold music. Worse still is when they p…
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‘You said the check was mine': Company backtracks after sending a woman a check for $1,200, woman refuses to send money back at their request

‘You said the check was mine': Company backtracks after sending woman a check for $1,200, woman refuses to send money back at their request

The saying, ‘The customer is always right’ has long lost its appeal, but that doesn't mean that it doesn't ever hold any truth to it. Employees can miscalculate, leading to big fines, expensive problems, and can generally cost companies big amounts of cash. The wheel of fortune isn't always on our side, but being human, we know it can't be. What goes up must come down, and vice versa. In any case, a company miscalculated big time, leading to the grand mistake of accidentally sending a check for…
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'This girls face turned RED': Woman talks smack about roommate in Spanish, doesn't know roommates is also fluent

'This girl's face turned RED': Woman talks behind roommate's back in Spanish, doesn't know roommate is also fluent

Here's a friendly reminder not to make assumptions about your roommates; that is, unless you want to find yourself in some deep trouble like this woman. Look, we're only human, and sometimes we make assumptions when we don't even realize that we're making assumptions. It's also inevitable that your roommate will do things that will annoy you. That's simply part of the reality of sharing space with someone. However, if you're going to talk smack about your roommate, consider making sure that you…
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'You only brought in 21 clients': Cold-caller maliciously complies with boss by extending phone call times

This person made their cold-calling job extra easy with a life hack of sorts. As a cold caller, you're signing up for a job that's both repetitive and competitive. You have to make the same exact sales pitch dozens of times per day, but you can't let the monotony get to you. Instead, you have to convince potential clients to purchase your company's service. For those with the charisma of a salesperson, this job can be great. However, this OP, u/Unashamed_Outrage, writes that they strongly disli…
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