Restaurants see no shortage of demands for customization and demanding customers, with the latter uttering the former with surprising frequency. Dealing with these demands from the demanding is no picnic, but learning to handle them can be. Not in the literal sense in that you're going to sit down in a nice grassy spot with a blanket, basket, some nice cheeses, a bottle of prosecco, some ripe fruit, and your favorite pal—more so in the sense that like a picnic is a pleasing and relaxing experie…

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…

Navigating some companies' return policies can be an unnecessarily difficult experience that may drive you to look for ways you can circumvent their requirements and get a fair go at returning your unwanted item. At times it can feel like these policies are unnecessarily specific and cryptic: “Customer must return an item only when the thrush knocks on the last light of the third day of the second new moon—whilst wearing a hat made of cabbages." After a while of wondering what in the Tolkien yo…

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…

What would you do to get your preferred parking space? Some might say that towing seven cars is a little extreme—whether or not those cars are technically supposed to be parked there. This is especially the case when you're just a guest staying at a hotel and in no way have a stake in said hotel. This Karen took issue with the fact that there were a bunch of non-electric cars parked in the electric car parking spaces, but parking at the location was extremely limited, so it was essential that a…

Oh, Karen.

Customers demand an unholy amount of attention, clearly under the impression that they are the center of the universe and their every need must be doted on. Unfortunately for these Karens, they aren't the boss of everyone else. This Karen customer sent a feisty email to OP, who was the manager of an employee who made a simple mistake in delivering the wrong internet item to said Karen. OP offered his apologies and told the customer he would return the item at the company's expense, plus ship th…

If you have any experience working in the service industry then you already know it is a beacon for absolutely bonkers customers. You can't be a server, or bartender, or whatever without having several encounters with some of the most unbelievably rude people you have ever met. It's like, because you are serving them, you are now their jester. They don't understand that no, no it is absolutely not. In fact, all of us here at Failblog have our own horror stories from when we used to work in the…

If you can't afford to tip, then you shouldn't be going out to eat. PERIOD.