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'It's not the first time he's done this': Man throws temper tantrum at AAA after they cancel his 26-year membership

'It's not the first time he's done this': Man throws temper tantrum at AAA after they cancel his 26-year membership

This person came by to “forgive” some employees who made him mad, but then he started yelling at them instead. In an odd video posted by u/galaxystars1, a bystander is filming inside of a AAA as a (former) customer flips out. There are two sides to every story, and we only see a small segment of what happened here. But as the upset customer says, he had a 26-year-long membership with AAA, and the company cancelled it. Though they don't say why, someone mentions that this dude shows up often to…
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'I made a list of "Every other hotel"': Clever hotel receptionist creates a custom list to answer customers' questions

When you find yourself answering the same queries over and over, it can make you think, “There must be a better way.”
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'Get me the manager... I want to watch as they fire you': Cafe customer asks to speak to the manager after attempting to steal from their establishment

'Get me the manager... I want to watch as they fire you': Incensed cafe customer demands to speak to the manager after attempting to steal from their establishment

This customer woke up and decided everyone else should revolve their lives around his happiness. Some people wake up on the wrong side of the bed, and decide to ruin everyone else's day too. In customer service, this kind of entitlement is all too common. Some folks never seem to realize that they are one of 7.8 billion people on the planet. Instead, they think that everyone should wait on them like they're royalty. They lack the ability to put themselves in other people's shoes . The person in…
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'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

This dude clearly didn't listen to the automated message telling customers they'll be recorded during the phone call . He paid the price for that mishap! Working in a call center is a grueling job for lots of people. Just look in the comments, or at some of the many posts to r/talesfromcallcenters, and you can get a peek into the life of a call center rep. Basically, these employees clock in and take dozens or even hundreds of calls per day. Depending on their place of business, they're probabl…
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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

Rules usually exist for a reason. Generally, they come into being because someone did something and learned the hard way that the way they chose wasn't the way that it should be done, so it's decided that this way should never be attempted again by either them—or those surviving them—depending on how poorly their attempt went. There is another type of rule, though, and these rules are generally made up by a bored busybody middle manager on a random Wednesday afternoon because they need somethin…
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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

It's no secret that working in customer service exposes you to all kinds of bizarre behavior that wouldn't be acceptable in any other place in society. What is it that makes people think it's okay to treat someone any differently just because they happen to be wearing an apron or a name badge? Unfortunately, the act of being served gives petty tyrants the opportunity to feel as if they are better than the person serving them, with some individuals exhibiting levels of malice and cruelty that ma…
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'He told me to turn [his TV] back on': Cable customer service rep gets even with customer by complying to their demand that they cancel their service

The original poster of this thread points out that working in customer service at a call center isn't quite the enjoyable gig one might imagine… But really, it's hard to imagine anyone holding the belief that working in a customer service call center is a thrilling job… rather, quite the opposite. The images that a call center evokes are synonymous with the most bland and beige of existences. Anyone who has worked in customer service is already all too familiar with how difficult people can be…
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'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

This woman made one key misstep while talking to a customer service representative . Calling customer service is not a task anyone looks forward to. Usually, you're contacting them because of a broken electronic or a warranty issue. Or perhaps, like this woman, you're calling about your broadband service. While customer service via phone has improved vastly over recent years, it's still a slog to wait around on hold for hours, especially if they're playing hold music. Worse still is when they p…
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'[My] friend wraps what’s left of Karen’s hair in a towel': Customer wants hairdresser to style her hair, discovers she won't get the hairstyle she wants

'[My] friend wraps what’s left of Karen’s hair in a towel': Customer insists hairdresser style her hair, is infuriated when her hairdressers' warnings come true

Hair stylists do an amazing job at making you look your best, but they aren't miracle workers. Not every hairstyle can be accomplished in one day, as this customer found out. Apparently, one recent hair trend has been women who want to have Kim Kardashian's long silvery-gray hair. What they don't know is that it's most likely a wig…and their own hair will take a lot of processing to achieve the same color as Kim. At least these women know what style they want for their hair! It's always good to…
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'I terminated her husband's lease': Karen client loses it at customer service rep, her family loses their lease and their business

It's not often you'll find the internet rooting for landlords. A group of people known for being dishonest and overly greedy, raising rents beyond reason, or neglecting necessary repairs in order to maximize profits—all the while enjoying an absurd amount of control over other people's lives—doesn't necessarily inspire a lot of compassion. And, yet—here we find ourselves. “Evil is evil… lesser, greater, middling. It’s all the same.” While some might prefer not to take sides when it comes to com…
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‘I kept track of everything’: Retail employee keeps track of times manager submits to Karens' requests, then tells upper management

‘I kept track of everything’: Retail employee keeps track of times manager submits to Karens' requests, then tells upper management

Managers often bend over backward to make rude, entitled, and petty customers comfortable, and it makes the employee who originally denied the customer's request look pretty bad. Let's say you're a Karen, and you want to use an expired coupon. For the sake of our little experiment, let's say that this coupon has expired over a month ago. You're furious when the employee points out the obvious, because, well, you're a Karen, and demand to speak to the manager. Poof, the manager arrives and overr…
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'The manager changed into a sport coat and came back over': Bar Manager and Owner defeats entitled parents complaining about sports playing in a 'Sports bar'

'The manager changed into a sport coat and came back over': Bar Manager and Owner defeats entitled parents complaining about sports playing in a 'Sports bar'

The brilliance of the manager putting the sport coat on before returning to the conversation as “the owner” is something that I wish I had been able to witness with my own eyes.
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'Extra extra extra pickles': Chef shares his stories of petty malicious compliance to absurd customer requests

Restaurants see no shortage of demands for customization and demanding customers, with the latter uttering the former with surprising frequency. Dealing with these demands from the demanding is no picnic, but learning to handle them can be. Not in the literal sense in that you're going to sit down in a nice grassy spot with a blanket, basket, some nice cheeses, a bottle of prosecco, some ripe fruit, and your favorite pal—more so in the sense that like a picnic is a pleasing and relaxing experie…
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'These were free... and you're going to complain? Come on!': Servers discuss how free things actually bring the Karen out of customers

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…
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'The grin slid off his face': Employee outsmarts customer trying to exploit returns loophole

Navigating some companies' return policies can be an unnecessarily difficult experience that may drive you to look for ways you can circumvent their requirements and get a fair go at returning your unwanted item. At times it can feel like these policies are unnecessarily specific and cryptic: “Customer must return an item only when the thrush knocks on the last light of the third day of the second new moon—whilst wearing a hat made of cabbages." After a while of wondering what in the Tolkien yo…
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‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…
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