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'Ten thousand pennies, plus the extra twenty-five dollars, weighs a lot': Owner plays a reverse uno to Karen customer's malicious compliance

This customer wasn't happy about the service she had received or the price she had been charged—especially surprising considering she had been given a discount. She thought she could even get against the shop for the perceived slight against her and decided to execute a ‘malicious compliance’ by paying her repair bill entirely in pennies. She failed to calculate the fact that the owner might be happy to oblige her preferred method of payment—simply to watch her have to haul in sacks and sacks o…
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'[One] crushes the front of his hood...': BMW driver refuses to stop blocking emergency parking, firefighters crush his car

Play stupid games… Win stupid prizes. Every now and then, you run into someone who thinks they are above the rules of society. These individuals think they are so clever and have it all figured out when they are really just ignorant of the fact that some rules are there for a reason. A firefighter encountered one of these individuals at the local grocery store, where their friend was the general manager. The individual in question was a gentleman who felt that they were above any sort of specia…
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Guy leaves bike shop 1-star review for helping him for free

This is precisely the type of thing you encounter while working in a bike shop. Of all the customer service roles you could ever work, working in a bike shop will confront you with some uniquely bewilderingly entitled experiences. The idea of “you haven't done enough for me for free” will somehow recur time and time again as 1-star reviews bombard you for going out of your way to help someone who doesn't understand how much they don't understand about their bike. Bonus points here for being bla…
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'You should fire them!' Karen demands fellow customer is fired from a place she doesn't work

There are a lot of challenging things about working retail, but by far, the most challenging is dealing with entitled customers. It never ceases to amaze, the types of people you encounter when working these jobs. The very idea of receiving the most base levels of “service” gets some people foaming at the mouth as they rabidly seek to wield the most assuredly strained semblance of power. This lust is blinding, and soon they turn to
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'She messed with the wrong student; she never complained again': Barista student schools Karen customer after one too many coffee ‘remakes’

'She messed with the wrong student; she never complained again': Barista student schools Karen customer after one too many coffee ‘remakes’

Working in customer service, hospitality, retail, or any other field that requires you to have human interaction with Karens on a daily basis, gives you a strong backbone you never asked for, and bucketloads of apathy. At first, you feel like a failure when a customer screams at you, demanding a free refill because your coffee tastes like the back of a dump truck. You realize it's ridiculous that a total stranger has the power to make you feel like a blundering fool, all over a cup of coffee. E…
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'I SAW YOU HELP THAT GIRL': Manager accosted by local Karen at a restaurant where they don't even work

It really is a shame that our society has turned into one where helping others is associated with being in a lower class. The number of stories where someone is rudely addressed by another customer and assumed to be a worker just because they went out of their way to help or be pleasant to someone is astounding. In each of these scenarios, even the most basic acknowledgment that the person working is a human being immediately marks them as a recipient of rude demands. This story, shared by Redd…
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'Maybe not too much for you.' Hibachi chef and family team up to defeat an unruly Karen

If you read the original poster's title as ‘Hitachi Fun’ instead of ‘Hibachi Fun,’ like me, you were expecting a very different thread.
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customer support customer service barista malicious compliance retail revenge karen-customer customers customer-story customer talesfromyourserver service industry - 20261637

'Did I stutter': Biker dude wants a coffee with no coffee, gets his wish

If you're going to be this confidently incorrect about something and then be rude when the person who knows what they're talking about tries to correct your mistake—you deserve whatever is coming to you. In this case, what's coming to you is a horrifically inconsumable sugary drink of the likes your tastebuds have never encountered before. When working in customer service, you end up dealing with these people quite often. Over time, instead of bending over backward to correct their mistakes (ge…
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'I want my pizza for free': Karen answers door naked, demands free pizza, pizza guy calls police

This isn't how I remember that going…
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customer support customer service workplace-stories talesfromretail retail karen-customer work customers customer workplace entitled retail-stories entitled people - 20196101

'We've decided we can't meet your expectations': Dealership deals with an entitled customer

Dealing with a demanding customer can be a nightmare—ask anyone in customer service. It's not as straightforward as you might think either—the more you bend and break for them, giving in to their demands, the more they will ask for in return. It's like a lion attacking a herd of wildebeest; the hunter can sense the weakness, and showing any will make you a greater target. Plus, if you actually manage to close a sale with these people, there is an infinitely greater chance that they will become…
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customer support customer service karens talesfromretail entitled parents retail karen-customer customers 1-star-review customer customer-stories karens in the wild entitled karen entitled people - 20178181

'Apparently she thinks knowing this allows me to hack her': Karen insists custom computer guy is trying to hack her and her child

When you deal with customers, no matter how big or small your operation is, there's the inevitable risk that, at some point, you'll stray across an unreasonable one. It's incredibly likely that your experience with this someone with culminate with them blaming you for problems and unhappiness of their own making while gesturing wildly in a manner reminiscent of a wacky waving inflatable arm-flailing tube man—just to be sure they've gotten their point across. If the experience doesn't end in an…
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'A very seriously unwarranted allegation': Card shop owner responds after absolute Karen leaves 1-star review accusing them of stealing the best cards

People will make up anything and jump over any number of mental hurdles to displace their own unhappiness onto someone else. This thread was shared to Reddit's aptly named r/F**kYouKaren subreddit and featured screen grabs of a Google review that had been posted on a local game shop's page. In the review, the reviewer accuses the shop owner of weighing packs in order to determine which ones contain rarer cards to keep for themselves, putting out the lighter packs to sell to customers. As commen…
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'I work for my dad': Customer tries to name-drop owner to strong-arm cashier, cashier is owner's son

Anyone who has worked retail or otherwise dealt with customers knows all too well that customers generally will try anything and everything to get their way. This includes (but is not limited to) quoting irrelevant pieces of legislation, being generally aggressive, hurling insults, demanding a manager, and name-dropping the owner (or some other executive.) In the case of name-dropping, if you actually bother to bother the person whose name is being dropped, they'll usually have no idea who the…
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'Got berated by a Karen for the first time': Entitled diner freaks out over butter, calls server evil for ruining her birthday

'Got berated by a Karen for the first time': Entitled diner freaks out over butter, calls server evil for ruining her birthday

Even long-time servers are upset when entitled people throw a fit. It's always unpleasant, and it never gets any easier to be screamed at by someone. Even for this server, who's been in the industry for six years, a Karen managed to spoil their mood. As u/ravioliwizard shared in their post to r/TalesFromYourServer , “It all started when a woman asked for a side of butter…” The Karen immediately began to fret over her butter, even though the server had barely left her table. Then, the OP says th…
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'CAN YOU.. READ..?': Merchandizer shuts down annoying dumbfounded customer

Once upon a time, my second job ever was as a merchandizer (vendor) for an unnamed beer company TM . At the ripe age of eighteen, I'd travel around from site to site in a barely functioning van, ensuring that our product was better stocked and more nicely presented than our competitors. I was somebody finally doing something on my own without an adult breathing down my neck and, with a fairly rural route, I spent a significant chunk of time driving and reflecting on whatever thoughts an eightee…
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'You don't get a refund': Guy exploits returns loophole to get his money back

Some companies have stupid rules, there's just no way about it. Like Gamestop buying a game back for a miniscule percentage of the price they turn around and sell it for… or being told that “You have to wear pants at Target.”
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