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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

Supermarkets are already a relatively overwhelming experience for most of us, akin to navigating a labyrinth that's been starkly lit by harsh-white fluorescent lighting while a string of the most infuriatingly mundane acoustic covers of songs that were popular ten years ago play omnipresently throughout.
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'[The kids] basically cried the whole way': Entitled mother doesn't understand why other airline passengers are upset with her noisy kids, thinks it's worse for her

Having kids is the greatest joy one could experience, or so any new parent will tell you, despite that they haven't slept since the night before they became parents, and the bags under their eyes tell a different story. In fact, it's more than likely that this entire sentiment is really just a combination of sleep deprivation-fueled delusion and resigned coping with the fact that there's no going back.
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'What time does the internet close?': 40+ Customers who had ridiculous questions to ask their local retail workers

'What time does the internet close?': 40+ Clueless customers who had ridiculous questions to ask their local retail workers

Have strength retail workers , you will need it when these customers show up. As a cashier, you'll ring up hundreds of customers each shift, and you'll probably forget all of them, except those who are exceptional. Maybe they're especially kind in a job where many customers are impolite. Or maybe they're really funny and manage to make you laugh. Or, if you're these people, you've remembered the customer because they've asked some of the most absurd questions ever. Several people who worked in…
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'Even a free meal isn't worth the frustration': Children of Karens share their worst experiences in public with their parents

'Even a free meal isn't worth the frustration': Children of Karens share their worst experiences in public with their parents

Everyone gets embarrassed by their parents in public, but this one goes out to all the children of the entitled Karens and Kevins of the world. They have it so much worse than the rest of us. As someone whose greatest level of embarrassment during childhood as a result of something my parents did was when they danced up and down the aisle of a movie theater one time, I cannot imagine what it would be like to have a quintessential Karen as a parent. The closest I can get to that experience was w…
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'YOU SHOULD BE SERVING ME': Bookstore worker on a coffee break accosted by raging Karen who thinks she works there

Karens have the uncanny ability to identify, single out, and berate people who work customer service jobs, accosting them with wanton fury regardless of whether or not they even happen to be working at that time—or are even employed by that place at all.
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'[Karen] got me fired': Karen gets employee written up for accusing her of theft, management sides with Karen

'[Karen] got me fired': Karen gets employee written up for accusing her of theft, management sides with Karen

Sometimes, Karens get served a much-deserved dish of instant karma, but other times, they get exactly what they want. Here at FAIL Blog, we're used to triumphant stories where the little guy stands up for himself and calls an entitled Karen out on her nonsense either with some fun malicious compliance or delicious petty revenge. That being said, every so often, the Karens win and we are left to pick up the pieces of the messes they have made in the process.
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'I ordered salmon, not fish': Karen spits on server after being politely corrected for thinking salmon was not fish

'I ordered salmon, not fish': Karen spits on server after being politely corrected for thinking salmon was not fish

Entitled customers are really twisting the whole “customer is always right” saying these days. Whatever happened to straight factual information? Some things simply cannot be argued, no matter who you are. For instance, salmon is a type of fish. When you order it, expect fish to come to your table. In addition, if a server tells you they are out of a specific dish, it's not up for debate. They're simply out. Once again, this isn't an opportunity to flex your muscles and enforce a false sense of…
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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

Typically, purchasing something means that you intend to keep that thing for the duration of its life or until you pass it on. This directly contrasts with renting something, where you lease it for a set period of time for a fee with the expectation that you will be returning that thing by the end of the period you have paid for it. Both arrangements have their advantages, by owning something it's yours and you can do whatever you want with it, but this usually requires a much higher buy-in cos…
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'We were late and the movie theater wouldn't move [the] time': Top Spooky Karens of the Week (October 31, 2023)

'We were late and the movie theater wouldn't move [the] time': Top Spooky Karens of the Week (October 31, 2023)

In the spirit of Halloween, it's about time we shed light on some of the spookiest phenomena known to humankind: Karens. This week, we have Karens making scenes at a variety of locations, including movie theaters and on the road. Additionally, we even have thieving Karens, YouTube Karens, and mothering Karens. These days, it seems that Karens are everywhere and there is nothing scarier than that reality. Most recently, I had an unfortunate run-in with a Karen at the airport, who couldn't stand…
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'I made a list of "Every other hotel"': Clever hotel receptionist creates a custom list to answer customers' questions

When you find yourself answering the same queries over and over, it can make you think, “There must be a better way.”
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'Bolt in my food': Top 15 one-star reviews from irate customers and Karens

'Bolt in my food': Top 15 one-star reviews from irate customers and Karens

Some of these customers were justified, some were Karens, and some were simply not the sharpest knives in the drawer. Regardless of the varied experiences of these customers, thankfully, we are in the privileged position to be able to entertain ourselves with their ridiculous one-star reviews from a distance. I would certainly not want to be in their positions. For instance, the thought of ordering fajitas and then having them delivered only to discover a literal bolt in my food is beyond me. H…
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'You, sir, are a Karen': Guy wants to speak to grocery story manager for food bank partnership, employees assume he is a Karen, gets thrown out of the store

'You, sir, are a Karen': Guy wants to speak to grocery story manager for food bank partnership, employees assume he is a Karen, gets thrown out of the store

This seems to be a tale of the boy who cried Karen. Of course, the real culprits in this situation are the actual Karens of the world who have made it nearly impossible for most employees out there who have been so disturbed by entitled behavior to distinguish the real Karens from the rare well-intentioned and kind-hearted customer who just has a question. In this case, the customer who requested to speak with the manager simply wanted to know if food donation boxes had been set up for an upcom…
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'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

There are some people in this world who have been raised and reinforced with such entitlement that when they want something, no amount of reason will convince them that they can't have it. One has to wonder how one's mind can be so brainwashed to be able to think that you can have just about anything. Unfortunately, enough people out there seem to be mentally engineered this way and there's not much we can do to stop them. It's only a matter of time before you just have to get the cops involved…
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'You can't count to five': Grocery store Karen gets shut down whilst going through express checkout with too many items

Express checkouts exist purely to improve the flow of checkout by allowing a greater number of persons with a minimal amount of items to move quickly through the checkout process, freeing them from having to wait behind those with full carts… It's a pretty simple concept, really.
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'We quickly picked up the car end by end': High school kids prank selfish guy for stealing old lady's parking space

'We quickly picked up the car end by end': High school kids prank selfish guy for stealing old lady's parking space

People seem to be split about the ethics of this prank. On the one hand, these high school kids were defending the little old ladies who apparently everyone knows unofficially have these parking spots so that they can be close to the accessible ramps. However, on the other hand, you can't exactly move someone else's car without their permission. Even if he's not a stand-up guy for taking this one lady's spot. Technically, they don't own the parking spot, as great as it is that the community res…
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'She's now known as the Kangaroo Karen': Top Karens of the Week (October 10, 2023)

'She's now known as the Kangaroo Karen': Top Karens of the Week (October 10, 2023)

This week, it seems like the Male Karens (or Kevins and Kyles, as they've been called) came out to play. Once again, this just further proves our point that anyone can be an entitled Karen, just like anyone can aspire to achieve anything in this world. So no matter who you are, you too can fulfill your dream of being a Karen. This week's list incorporates various settings, from a Wendy's to a pet store. And, of course, we have another classic customer service phone call story. Look, we've all b…
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