Perhaps everyone should have made their resolutions this year to be kinder to their servers and bartenders. If you're not part of the problem but you are witnessing a Karen customer throwing a tantrum for no good reason, perhaps you should consider stepping in and defending the people who have been on their feet for multiple hours and are just trying to get you your food and drinks the way you ordered them. No one is trying to mess up, and so much of what goes on in a bar or restaurant is outsi…

One would think that doing a little research would be necessary before threatening to change companies for an important service, but the Karens of the world are not always inclined to think before they speak. This kind of behavior takes me back to my early days in the workforce when I was working in a freelance, client-based position and would have to deal with the occasional difficult client who enjoyed picking fights and threatening to work with someone else. The truth is it did not take long…

When a customer gets too excitable, retail workers know the drill: call their manager over to handle it. Each customer is different, and they each have their own intentions when they enter a store. Of course, most shoppers arrive at a store with a list and just go around and gather all the items they need. But others require more assistance than that. Maybe they have a return that they waited too long to bring back, or perhaps they're looking for a really specific thing and can't find it. You c…

Working in customer service is both a blessing and a curse. While it is true that you interact with a variety of individuals throughout the day, you also sort of roll the dice and hope that the people you meet will greet you with a smile and a friendly attitude. Well, the story below is of a girl who hosted/managed the restaurant she has been working at for the last five years. On that particular night, though, in contrast to other nights, OP encountered one of the worst couples she had ever me…

It takes a whole lot of audacity and nerve to crash a kid's birthday party just so you can get some free vouchers. However, I suppose if you are truly committed to leaning into all the facets of your personality that might make you a Karen, you don't have room for second-guessing. After all, all the space in your brain is taken up by your Karen attributes. Personally speaking, I have never possessed the confidence to be able to crash a birthday party. Instead of this Karen's audacity, I cannot…

Now that the year has come to a close, let's look back at some of the most memorable stories of entitled people and their ridiculous tantrums. From a neighbor who claimed someone else's parking spot indefinitely to a sister-in-law's outlandish demand… from a former landlord's unnecessary request to a guy who ran off with his brother's ex … let's just say that 2023 was not short on entitled behavior. Hopefully, people remember what it is to be generous, or at the very least decent , next year. T…

Consider this: You have been working for what seems like forever. Just as you are about to clock out, a couple enters the restaurant and asks to be seated. You obviously attend to the unwelcomed couple, and then just like that you realize that you're not going home anytime soon. As if that weren't awful enough, the couple now treats you like they own the restaurant, giving you the run-around, yelling at you, and expecting you to treat them like royalty. Well, that's exactly what happened to our…

What would the Holidays be without a Grinch? In this case, we have a Karen who simply could not stand her neighbor's Holiday decorations. Look, the truth is this neighbor might have overdone it a bit, but unless their decorations are aggressive or hostile, there is absolutely nothing this Grinch can do about it. It's the neighbor's property, not Karen's. It doesn't matter if she has been living in the neighborhood for five minutes or five years, nor does it matter if she is older. Thankfully, p…

Sometimes, rules are in place for your actual safety… In these instances, challenging the rules out of entitlement could come at a major price. Thankfully, in this story, no one got hurt but that very well could have happened to this Karen, who insisted that she and her two kids play in the water at a theme park in Florida known for having alligators and snakes. The theme park worker and his manager had to repeatedly warn this woman, and she of course interpreted their warnings as bossing her a…

There's nothing worse than hearing your phone ringing and scrambling to answer it, only to realize it's just another spam call. Seriously, how do these people even get our numbers? But let's face it, if you've got a cell phone, you're bound to get hit with spam calls every now and then. Some folks luck out and only get them once in a blue moon, while others seem to be on the receiving end multiple times a day . Some folks just get the short end of the stick. Well, have you ever thought about tu…

Many people say that working in retail builds resilience and character, but perhaps it just exposes you to the worst kind of people in this world. I guess in some sense, that builds resilience and character, but that has to be the only silver lining that comes with having to deal with entitled Karen customers on a daily basis. Otherwise, these workers deserve the kind of prizes and medals that heroes and soldiers receive because I'm sure it feels like every shift is an almost Sisyphean fight fo…

"You can't always get what you want..." Mick Jagger and the 'Stones famously taught us, before then going on to elaborate that “If you try sometimes, you'll find you get what you need.” While that's all well and good, and while this serves as a great message of inspiration about how one should never give up when the going gets tough… There are actually plenty of times in life when you might want something from someone else, and upon being told “No,” you should just take the “No” at face value a…

Some people want to be food critics with their reviews, but this person took it further by writing a very long message directly to a restaurant. When I worked retail, I always found it so delightful when customers would vow to never return to our restaurant. It was often that they'd come in during a rush, and then were shocked, stunned, and horrified, that they'd have to wait a whole 15 minutes for their meal. Bigger problems are going on in the world. But not to these people. Sometimes they'd…

It takes a special kind of hotel guest to misplace important items and then immediately go on the offensive and accuse housekeeping of theft. Perhaps it's generational, perhaps it's having experience being on the other side of these kinds of accusations, or perhaps it's just being a decent human, but I consider myself to be someone who is far more likely to blame himself for a lost item. Hypothetically speaking, if I were convinced that for once it was not my fault this time, I would at the ver…

The problem with working in a job where you're providing a professional service is that your clients will constantly tell you how to do your job even when they have no idea what they're talking about—no, especially when they have no idea what they're talking about. This intensifies when it comes to anything people regard themselves to be an expert in just because they've done it at the lowest level a few times in an everyday, unprofessional sense.

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…