There's nothing worse than hearing your phone ringing and scrambling to answer it, only to realize it's just another spam call. Seriously, how do these people even get our numbers? But let's face it, if you've got a cell phone, you're bound to get hit with spam calls every now and then. Some folks luck out and only get them once in a blue moon, while others seem to be on the receiving end multiple times a day . Some folks just get the short end of the stick. Well, have you ever thought about tu…

Many people say that working in retail builds resilience and character, but perhaps it just exposes you to the worst kind of people in this world. I guess in some sense, that builds resilience and character, but that has to be the only silver lining that comes with having to deal with entitled Karen customers on a daily basis. Otherwise, these workers deserve the kind of prizes and medals that heroes and soldiers receive because I'm sure it feels like every shift is an almost Sisyphean fight fo…

"You can't always get what you want..." Mick Jagger and the 'Stones famously taught us, before then going on to elaborate that “If you try sometimes, you'll find you get what you need.” While that's all well and good, and while this serves as a great message of inspiration about how one should never give up when the going gets tough… There are actually plenty of times in life when you might want something from someone else, and upon being told “No,” you should just take the “No” at face value a…

Some people want to be food critics with their reviews, but this person took it further by writing a very long message directly to a restaurant. When I worked retail, I always found it so delightful when customers would vow to never return to our restaurant. It was often that they'd come in during a rush, and then were shocked, stunned, and horrified, that they'd have to wait a whole 15 minutes for their meal. Bigger problems are going on in the world. But not to these people. Sometimes they'd…

It takes a special kind of hotel guest to misplace important items and then immediately go on the offensive and accuse housekeeping of theft. Perhaps it's generational, perhaps it's having experience being on the other side of these kinds of accusations, or perhaps it's just being a decent human, but I consider myself to be someone who is far more likely to blame himself for a lost item. Hypothetically speaking, if I were convinced that for once it was not my fault this time, I would at the ver…

The problem with working in a job where you're providing a professional service is that your clients will constantly tell you how to do your job even when they have no idea what they're talking about—no, especially when they have no idea what they're talking about. This intensifies when it comes to anything people regard themselves to be an expert in just because they've done it at the lowest level a few times in an everyday, unprofessional sense.

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…

The years may come and go, but the entitlement never ends. Just when you thought Karens were at their worst last year, 2023 came along to remind you that no matter what, these strange birds will always find their way into our lives. They might be demanding to speak to the manager, they might be yelling at their neighbors, and they might be doing both of those things at the same time. This year, some of our top Karen stories include excerpts from unnecessary neighborhood social media group posts…

Some people do not know how to behave in a movie theater . It seems to be an ongoing problem that's gotten worse post-2020. It's like people were alone for so long during that period that they forgot how to act once they started doing activities outside the house again. Theater patrons have never been perfect. But these days, you can expect to see a half dozen bright cell phone screens in the crowd. It's so strange that people will pay money just to go sit in a theater and stare at their phones…

This world is full of a whole bunch of really great people who are there to support you, encourage you on your way, and want nothing more than for you to thrive. These people may be friends, they may be family, or they might be benevolent strangers who are carrying the light of altruistically looking out for their fellow man.

It can be incredibly difficult and frustrating working in customer-facing roles where your managers refuse to face up and take accountability on behalf of the operation they are managing, instead throwing the lowest-level workers under the bus for things well out of their control. When you're an honest, well-intended person, it can take an unfortunate amount of time to realize that not everyone is wired to be honest and well-intended and that there are, in fact, people trying to take advantage…

Who doesn't love a classic “you don't know what you've got till it's gone” story? Here, we have a server fresh out of school who was constantly manipulated and treated poorly by her Karen and Kevin bosses. While I have never shared the particulars of a story, I do empathize with the situation as someone who has worked for ungrateful clients. In this case, I was working in a client-facing role and was already swamped that I did not need this particular person's business. When he started making u…

This story is a peek into the a life of a DMV manager and her least friendly employee. If you've ever been to the DMV before, I'm so sorry. They're usually one giant room full of chairs and workers behind numbered desks. As a customer, you show up ready to renew a license or passport, and then it's time to wait. It's best to bring a book or a crossword puzzle and just expect that you may spend several hours there.

There's this general idea online and in life that pregnant people deserve special treatment. You're probably holding your breath reading this, wondering where I'm going with that statement—and before you get too outraged, let me just say that, yes, absolutely, that idea and treatment is resoundingly deserved. After all, they're growing a whole new person inside of them—an astonishing feat that deserves special recognition before you even factor in the ordeal of troubling side effects that come…

Ma'am, just get a janky $10 phone charger from CVS and move ON! Some Karens do not understand the concept that there are limits to how long one can complain about something, especially something as replaceable as a phone charger. Now, if you're like this Karen and you're really just trying to get access to a free charger, there is a much better way of going about this. For instance, she could have just asked the front desk agent if there was a charger she could borrow for an hour or so. But lik…

These auto body workers were surprised that one customer was throwing a fit over a pretty minimal fee … it was just $5. Depending on who you ask, $5 could be almost no money, or it could be quite a lot. If you're trying to buy a meal for your whole family with $5, it won't get you very far. But if you've lost your wallet and a bus ticket home costs $3, that crumpled $5 bill in your pocket is a life saver. Plus, in the grand scheme of things, spending an extra $5 at an auto body shop is just a d…