This call center boss is really tired of metrics. At many companies, it's clear that leadership values the numbers over their customers and employees. The numbers don't lie, after all, but just looking at the numbers in a vacuum isn't always enough. This place is a great example of that. Some higher-ups who have probably never even talked to their employees looked at their call times. They decided that the calls were taking too long. Why that would be an issue at a call center is beyond me. I m…

It's not uncommon in the workplace to be told not to worry about something only to later be asked why you weren't worried about it—or to have that thing that you were told not to worry about coming back to haunt you or completely blow up in the company's face.

Managers love things like mandatory training sessions just as much as they hate excuses about why you haven't gotten your work done… Even if you haven't gotten your work done because of all the mandatory training sessions and useless meetings they've scheduled for you.

Remember that scene from The Matrix where that kid with the spoon is all like, “There is no spoon,” when there's clearly a spoon right there in front of Neo's face? Yeah—well, it turns out that kid is now managing a team, except now, instead of “There is no spoon,” it's “There is no snow.” as if they somehow know more about the situation than what their subordinates are currently witnessing outside of their own window.

Walking the walk of your own talk is important as a leader as it shows that you're willing to stand by the words that are coming out of your own mouth. It also helps your subordinates realize that there's no hypocrisy at play and that the rules and requirements you're enforcing apply to everyone equally.

The feeling of ordering a meal and then disliking it is so awkward. It happens to the best of us. Maybe you decide to try a new soup, only to realize it tastes like seawater and sadness. Or maybe you confidently order a dish you've had numerous times, only to realize this establishment makes the meal with ingredients you don't care for. Or maybe your friends force you to try sushi, and you don't like a single one of those ingredients. But you have to save face in front of your dinner guests. Do…

Even if your work, knowledge, and contributions make you irreplaceable in your organization, your employer is never going to admit it. For one thing, they probably aren't even going to be aware of it until long after you're gone. They probably think that there are dozens of people out there who can do exactly what you do. For another, if they did admit how valuable you were, they know that you'd likely want to be paid fairly for that fact—and that's just never going to happen. No, it's better t…

Hire a new manager and let her run the night shift on her own terms… what could go wrong? Turns out, almost everything, according to one of the workers, u/packrat2488. Night shifts at fast-food restaurants can be wildly unpredictable. Usually, there's a steady stream of people until about 2 AM. Then, from 2 AM to 5 AM, there's almost no one around, so the workers have a few minutes to catch their breath, take a break, and then start cleaning up the place. These hours in the middle of the night…

This bank worker had one of the strangest weekends of their life. Three-day weekends are a beautiful thing to look forward to. After that Friday's over, you have a full Saturday, Sunday, and Monday to travel or relax or sleep a lot. When you spend so much time at work, having a little bonus day off is a great feeling. This person was probably looking forward to their own three-day weekend , but their boss didn't let them enjoy it at all. As a contract worker, it seems like the OP, u/erikestrada…

One of the most horrible realities that slowly dawns on you as you settle into your working life is that political standing and social status have far more bearing on your career than aptitude, skills, or results ever will.

Liar, liar, you won't be hired. Lying on your resume seems to be a really common tactic to get jobs. It seems to me like you're just adding another layer of stress to the already stressful interview process. But for many people, they see it as the only way to get their foot in the door at a company. It's a high-risk, high-reward type of game to play. Some folks lie about little things, like fudging their role at a company to make it seem like they were large and in charge. Others lie about bigg…

This development team got away with something that would probably get most people fired in an instant. Not only that, but they were able to update the r/MaliciousCompliance community on how everything went down the next day. Bosses are always trying to optimize their workers' outputs. They want to seem like their team is strong and is working harder than ever. But how should a manager prove to their own bosses what their team is up to? They could just talk to their employees and be involved in…

If you think you have a bad commute , just wait until you hear about this guy's drive. Commuting is the bane of many workers' existence. Whether it's a ten-minute bike ride or a two-hour car ride, you have to do it every day. Long commutes can be particularly exhausting---you arrive to work and you're already tired from driving or taking the train. If you do take public transit, there's a chance you can read or stream a TV show on your phone. But it's just a chance, because if you're packed in…

Be careful what you wish for… I'm sure this IT company's client was really regretful about the can of worms he opened. It helps to have a good sense of humor in the workplace, and it's especially useful while dealing with clients. Clients can be unpredictable. Some want to be completely hands-off, and let the firm they hired handle everything. They'll just be yes-men about any project as long as things are going well. Others want to be more involved and will ask for frequent updates. Then there…

As if this person didn't have enough to do already, their boss started requiring some detailed daily logs from his employee. Micromanager bosses are difficult to work for. Instead of just doing the job you were hired to do, you also have to manage your boss's emotions. Some days your boss will assume you're not doing any work, and will flip out over nothing. Other days, they'll praise you for working so hard. And lots of bosses demand you write out intricate logs of your day. Will they ever rea…

They say the customer is always right, even though that's usually not the case; this time, however, the customer was very right indeed when they put a manager in their place who was being impolite to their staff in front of the customers.