While traveling, picking the proper hotel room for your visit doesn't seem like the most important detail… until it's time to rest and unwind on the first night of your stay. One fed-up hotel clerk shared their story to r/Talesfromthefrontdesk. As they recall, this husband made room reservations at this hotel, but he chose a busy weekend to stay. When choosing between two rooms, one large and one small, he hastily chose the small one. But later on, his wife was furious with the arrangement. The…

Going swimming at hotel pools is one of the best parts of vacation — and if you're a kid, it might even be the best part! Unfortunately, one mom and her kids found out the hard way that you can't just use all parts of the hotel any time you please. Pools usually aren't open 24/7 at most places. And as the OP shared in this post to r/TalesFromtheFrontDesk, at their hotel, people can only use the pool for an hour at a time, and it closes at 10 P.M. sharp, so that the OP can complete the rest of t…

Some customers just can't take no for an answer, and can't understand why they're being turned away in the first place, even when there's a perfectly good explanation. That's what happened to one hotel front desk person who was working the night shift and encountered an entitled self-proclaimed world traveller . As they worked the night shift , the OP recounts that this Ken called up and tried to make a reservation . When he encountered issues, he just truly couldn't wrap his mind around what w…

This person did not get the feedback they wanted!

Consider this a different kind of affair...

Doomed from the start, dude. Don't bite off more than you can chew.

On the latest episode of Airbnb Horror Story...

God forbid the guests realize the employees are human!

I smell nepotism!

This job application is nuts!

In contrast to the other interactions we see posted online by customer service persons, this one is pretty innocuous. It does a great job of providing insight into the sheer number of bizarre interactions you have — week in and week out — when you work in a public-facing role. Not all of them are Karens losing their marbles over the slightest inconvenience — but they will still leave you scratching your head and wondering what in gods name you have just witnessed. I used to sell bikes, and some…

A rude guest demands that the front desk agent of a hotel deny other potential paying customers a room so that he can check into the hotel early. People these days...

This hotel employee concocted the most elaborate revenge plot on an awful, entitled guest!

Good one, dude.

Had to see it with her own eyes.

That sucks bigtime