We hear a lot about hotels being so noisy that guests can't sleep, but has a smell ever bothered you at a hotel ? Some hotels have pools with the strongest chlorine smell ever, and it wafts into the hallway even outside the swimming area. Other hotels offer complimentary breakfasts, but there's no way the smell can waft from the main lobby to the rooms in most cases, since there's usually a big space in between the two areas. If anything, the complaint that most unhappy hotel guests have is noi…

When it rains, it pours, as a few ill-fated travelers know all too well. Sometimes you can do literally everything right while en route to your destination , and things will still go wrong. One dude found that out when they left early for the airpor t. First, they got stalled by a train that decided to park on the tracks for a full hour! That was followed up by a comedy of errors, leading to them missing their flight. There was just no way to get around that train, and how could they have ever…

Make sure to read those online reviews before you book a hotel . It might save you some time and money! Or, like these people below, it might spare you the myriad issues that can occur in a hotel, from bedbugs to awful breakfast menus. I feel for the staffers at the “pool room” hotel (see #2). As you can see in the photo, there's a pool table on top of what looks like a covered-up swimming pool. The staffers must constantly have angry guests yelling about the pool room not having a pool. They c…

This person made a bold choice while on the job , and it's shocking that they weren't fired over it. If you've ever been at a job that's strung you along as you wait for a raise or a promotion, you know what an awkward situation it can become. Instead of just focusing on your job, you have to spend time trying to get HR or your boss to give you updates about your salary. You don't want to push so hard that you seem impolite or get fired, but you can't just let them push you around forever! This…

“He yelled at me through the phone and said that he has the right to HIS presidential suite...”

Imagine how ridiculous one must be as a human to get kicked out of one's own wedding ceremony. To be honest, it's kind of an impressive feat. When it comes to wedding debacles, we're typically used to audacious family members and occasionally difficult brides and grooms, but this story goes far beyond “difficult.” Here, we have a couple that already was getting noise complaints from other guests at the hotel before the wedding day officially began. By the time the festivities started, which wer…

Working at the front desk, you get to see a lot of different guests in your lifetime. It's hard to keep up with the complaints that people have, it's ridiculous. Some people want a discount because the room wasn't the right temperature when they entered. Other people want a discount because you didn't smile enough. Then again, some people don't even want a discount, they just want to make you miserable. Honestly, I'm so glad my customer days are behind me… I don't know if I could put up with it…

Although, understandably, some policies can't be changed or eased, there should always be room for consideration. Sometimes, even though on paper the policy makes total sense, certain cases prove that there can be exceptions from time to time. Much like the case in this Reddit story. OP (original poster), booked a hotel room a year in advance for next week, which happens to have a solar eclipse event that is highly anticipated. Because of that, when OP booked their room, the room was practicall…

Let this person's story be a cautionary tale for any traveler . Do you use your hotel's safe while traveling? For a lot of people, they don't think they have anything valuable enough to store inside it, so they just don't use it. Other people use them every time in order to protect their wallets, keys, jewelry, and other valuables. This person was startled to learn that a hotel maid may have been trying to steal from them. In fact, it seems like the maid stole their money right in front of them…

There are all kinds of people that go to hotels. And as a front desk manager, you never know the kinds of customers you're gonna have to deal with. From kind and respectful folk to absolute Karen and Kevins , it's really just the luck of the draw. In this story, the hotel employee had to deal with a pair of entitled guests. The middle-aged couple sported sour looks on their faces from the second they walked in, and the employee knew they would be difficult to please. He even went out of his way…

There are few things less mildly infuriating when traveling than ending up with accommodation where the wifi doesn't work. For one thing, if you're traveling internationally you're going to be on one of various cellular data roaming plans, which are usually overly expensive for the limited amount of data they offer, leaving you dependent on reliable wifi to take care of data-intensive tasks—and for your daily TikTok doomscrolling session. With this in mind, it's wild how many top-tier hotels (a…

While working as a customer care representative is never fun, dealing with vacationers who think they deserve it all is an absolute nightmare. The story below is an account of a frustrated front desk clerk. The original poster (OP) dives right into the narrative without wasting any time setting the scene. It all began at around one in the morning when a haughty visitor made his way to the hotel reception to grab a towel for ‘his’ wife. He started screaming about the reportedly subpar customer s…

Every so often, an entitled hotel guest comes along, thinking they can outsmart the front desk manager. However, time and time again, their schemes fail. It seems they underestimate the experience of hotel employees who have truly seen it all. In this particular incident, an entitled guy attempted to rent a room for two hours and then sought a refund, insisting he never used the room. The irony was that the bed was left unmade, and he had forgotten his phone charger in the room. Not the most su…

People who work at the hotel front desk see a lot of interesting stuff. On a subreddit, hotel receptionists and managers alike have shared stories about entitled customers making all sorts of weird requests. But one story might take the cake. This one guest not only booked more people than allowed for 'single rooms' but he actually booked at the hotel next door. When he couldn't check in at the right time (because check-in wasn't for another few hours), he got upset and went to the OP's hotel...

When booking a hotel room, one typically has the expectation of privacy—that's actually kind of the whole point. You're paying a premium for the accommodating service and so that you have your “own” room for the duration of your stay—rather than booking a hostel or an Airbnb in someone else's home, where you'd get to hear a German tourist strum their acoustic guitar until early hours of the morning.

From glitter to an actual bear, it's truly shocking what hotel workers have discovered in rooms after guests leave. Not only is there a ridiculous number of folks who refuse to clean up after themselves, but also there is a startling number of guests who should at the very least alert the front desk that there has been an issue. Some of these guests may have been trying to get out of being charged extra, but in many of these cases, those extra charges are bound to come so you might as well just…