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VIP hotel guest gets demoted after demanding discounts from employees on suites, overplaying his hand and name-dropping for no reason: ‘You'll be lucky if you still have a job by the end of this’

Giuliana Tiscioni

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Guest reserved a room and appeared 2 days later than she should, but expected to get the room anyway: ‘The shock on her face when she was informed that no, we didn't "hold onto" her room for her was utterly priceless.’

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Hotel guest comes into the lobby at 4:30 am demanding a late check-out, exclaims he works for Facebook so he’s entitled to it, gets denied: ‘It’s been a night…’

Giuliana Tiscioni

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Hotel guest accidentally books two rooms through an online booking site, then blames front desk worker for not reading her mind: 'Why did you think I needed two rooms?'

Employee cancels supervisor's hotel reservation on business conference to Hawaii after supervisor uses his rank to secure a spot on the trip: ‘He had to stay at a motel’

Employee cancels supervisor's hotel reservation on business conference to Hawaii after supervisor uses his rank to secure a spot on the trip: ‘He had to stay at a motel’

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Hotel receptionist steals phone from mother of 4, manager refuses to fire receptionist despite video evidence: 'The lack of accountability here is staggering'

Hotel receptionist steals phone from mother of 4, manager refuses to fire receptionist despite video evidence: 'The lack of accountability here is staggering'

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Entitled customer books hotel reservation with an invalid credit card, then throws a fit when the front desk employee cancels their reservation: ‘We aren't a charity, we are a business’

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‘Since you're ahead of your tasks, why didn't you text me asking me for more work?’: Overworked employee quits on the spot after their manager reprimands them for taking a 10-minute break

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Entitled guests trash hotel room, neighboring guest gets even when they finally go to sleep: '[I] cranked the volume up to 100 [and] threw the remote in the garbage can'

Entitled guests trash hotel room, neighboring guest gets even when they finally go to sleep: '[I] cranked the volume up to 100 [and] threw the remote in the garbage can'

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20+ Hotel guests who noticed red flags at their lodgings: 'When it's advertised as "family friendly," that means noise'

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20 Hotel guests who are packing their bags and demanding refunds: '[They] gave us a sofa bed in a conference room'

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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'Just be a professional, okay?': Hotel front desk employee turns away impolite guest before he can even check in

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'I look forward to seeing if she "reports" me': Hotel front desk worker searches hotel for mysterious food smell bugging just one visitor

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'[I] was locked out of my hotel in 110°+ Florence heat': 20+ Travel trials and tribulations from tourists who couldn't catch a break