hotel guest

Hotel guest fails to understand that her breakfast is free of charge, even though the front desk employee told her almost 10 times: 'Well, how dare I tell her that her breakfast will be complimentary!'

María Cetra

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Hotel guests seem to understand everything the front desk employee is telling him, except for the fact that he has to pay for a room reservation: ‘Eventually he seemed to understand that this was leading nowhere and he tried another direction.’

María Cetra

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Front desk employee uses her abilities to separate the rooms far away for a family that reserved 2 just because they were mean: ‘We booked these rooms expecting them to be next to each other!!!’

María Cetra

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Customers seem suspicious to front desk employee as he's trying to pay $100 for a room but with 7 different credit cards, charging a little in everyone: 'Why are you paying for a hotel if you don't even have an extra $100?'

María Cetra

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VIP hotel guest gets demoted after demanding discounts from employees on suites, overplaying his hand and name-dropping for no reason: ‘You'll be lucky if you still have a job by the end of this’

Giuliana Tiscioni

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Guest reserved a room and appeared 2 days later than she should, but expected to get the room anyway: ‘The shock on her face when she was informed that no, we didn't "hold onto" her room for her was utterly priceless.’

María Cetra

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Hotel guest complains to front desk employee about her husband's friends knowing his room number and coming by too often, employee explains there is nothing she can do: 'She got angry and stormed off.'

María Cetra

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Hotel guest doesn't know the difference between a request and a guarantee, so when his reservation was just a request, he made a scene because he didn't get what he wanted: 'Anytime he would get wound up again'.

María Cetra

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Hotel guest comes into the lobby at 4:30 am demanding a late check-out, exclaims he works for Facebook so he’s entitled to it, gets denied: ‘It’s been a night…’

Giuliana Tiscioni

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Entitled guest demands a room after being kicked out of another hotel by the police for pulling the fire alarm, front desk employee denies: 'Well, obviously he was not evicted for "no reason"

María Cetra

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Guest reserved two hotel rooms and then got mad when front desk employee explained she had, in fact, two rooms that she had to pay for, she's blaming the employee: 'Why didn’t you call me and ask if I really needed the second room?'

María Cetra

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Guest demands to change rooms just because he wants to, even though he had already been in the room for several hours and even used the towels: 'He still doesn’t understand why I won’t “just switch” him into a double queen for free.'

María Cetra

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Hotel guest accidentally books two rooms through an online booking site, then blames front desk worker for not reading her mind: 'Why did you think I needed two rooms?'

Celeste Mello

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Hotel guest who isn't behaving properly says, "Do you know how I am?" and makes the front desk employee discover a scam that other employees were doing for months: 'Needless to say, both were fired a few days later.'

María Cetra

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Guest comes into a hotel with a reservation under his wife's name and complains he cannot access the suite without her, treats front desk employee poorly even though he's in the wrong: 'But we're married!'

María Cetra

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Hotel guest throws tantrum after ordering McDonald's to the wrong location in the wrong city, Uber Eats driver refuses to go that far: 'We won't be able to deliver that to you'

Ben Weiss

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