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'She's trying to overcharge me!': Fast food employee and manager bewildered by customer who won't pay an extra penny for meal

'She's trying to overcharge me!': Fast food employee and manager bewildered by customer who won't pay an extra penny for meal

Every penny counts , according to this customer. A debate stirs up every few years over the abolishment of the penny. The humble one-cent coin is rather useless in today's day and age. Gone are the days of penny candy---even dollar stores are quickly becoming $3-$5 stores. There's very little you can purchase for a dollar, and with the current rate of inflation, there's little hope that it'll improve any time soon. Back to the penny debate: every so often, people will petition to get rid of the…
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'Karen doing as Karen does': Customer demands extra extra caramel at drive thru, worker maliciously complies

'Karen doing as Karen does': Customer demands extra extra caramel at drive thru, worker maliciously complies

Be careful what you wish for, Karen! If you're the type of person who sends a drink back at a drive thru, let's clarify a few things first, starting with what are you asking for. If it's a major modification to the menu or an innocent mistake, perhaps reconsider, especially if the line behind you lasts an eternity. This is not a Michelin star restaurant; it's a drive thru. Second of all, remember the old “you get what you get and you don't get upset” saying? That doesn't just apply to your kid,…
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'I worked at a pizza place and I got a complaint that we delivered sushi': 20+ fast food workers share their worst customer service experiences

'I worked at a pizza place and I got a complaint that we delivered sushi': 20+ fast food workers share their worst customer service experiences

Everyone has to deal with a considerable amount of nonsense at work, but these fast food workers likely have you beat. Whether it's poor management or disruptive Karens or other ungrateful customers, these heroes have seen the full range of the human experience at these establishments. Some of these stories range from bad drive-thru encounters to angry phone calls from anonymous customers. From McDonald's to Panda Express, every fast food spot seems to attract families with screaming children,…
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'I put in my 2 weeks. And this is where it got fun': General manager reprimands employee over 'neutral' workplace review

This general manager has his crews filling out customer satisfaction surveys. Yes, you read that right. This fast-food GM decided to rig his customer satisfaction ratings by getting his employees to write them! It's one of the hallmarks of super-sketchy businesses. Companies that have satisfied customers don't have to beg their employees to help them get a 5-star rating on the internet. As you might imagine, that wasn't even the only unethical behavior going on at this company. The employee who…
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'Ok then, I won't talk back': Fast food manager scolds new employee for 'lazing around,' gets upset when another employee calls her out

'Ok then, I won't talk back': Fast food manager scolds new employee for 'lazing around,' gets upset when another employee calls her out

This fast food worker could've avoided trouble, but instead, they decided to stick up for a teammate . Working in fast food means knowing exactly when you'll be busy during your shift. If you clock in at 11 AM, you can bet that the lunch rush will be starting within the hour. Some places plan for this, and add in additional staff members to help with the rush. Another popular strategy is bringing in the newest members of the team to work during the mealtime crunch. Apparently they think that le…
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'We do things my way now': Entire fast-food restaurant quits to protest entitled new manager

'We do things my way now': Entire fast-food restaurant quits to protest entitled new manager

Hire a new manager and let her run the night shift on her own terms… what could go wrong? Turns out, almost everything, according to one of the workers, u/packrat2488. Night shifts at fast-food restaurants can be wildly unpredictable. Usually, there's a steady stream of people until about 2 AM. Then, from 2 AM to 5 AM, there's almost no one around, so the workers have a few minutes to catch their breath, take a break, and then start cleaning up the place. These hours in the middle of the night…
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'I'm surprised people still order this drink': Cashier calls out a fast food chains infamous 'charged lemonade', cautioning guests to avoid it at all costs

We've all heard about the drama around a particularly amped soft drink from a popular lunch franchise. With some folks comparing it to the original Four Loko, there has been some backlash surrounding the controversial drink that is confusing employees. Even amidst the controversy, workers are flabbergasted that the lemonade-nitrous is still being sold to customers– albeit with a severe warning sign on it, that apparently nobody reads.
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'THAT'S NOT WHAT I ORDERED': Fast food employee hooks it up, saving a customer 5% on their order; ignorant Karen denies a discount over nomenclature

When it comes to the world of fast food, nobody likes to push the boundaries of human decency quite like a Karen who believe's they're right. The customer may ‘always be right’ in the eyes of the manager, but in most circumstances, it's the employees that endure the most absurd consumer Karenisms when trying to live up to the customers corrections. Karens will go to any lengths to prove themselves, even when the teenage cashier is just trying to save them some money with an ordering loophole.
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'He was putting little notes in the DVD cases at Blockbuster': 25+ Employees who got fired on the spot

'He was putting little notes in the DVD cases at Blockbuster': 25+ Employees who got fired on the spot

There was a time when being fired was something to be ashamed of, but these days, companies love to hire and fire expeditiously. It's almost a rite of passage for those who work in retail or fast food. And if it doesn't happen to you, it'll certainly happen to one of your coworkers. The thing about customer service jobs is that you unfortunately have to serve customers, a lot of whom have no intentions of ever treating employees with respect. You're supposed to brush off their repeated insults,…
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'It cost his parents £50... [so] he was in trouble': Fast food employee gets payback against a band of disrespectful teens by 'accidentally' throwing away a prized possession

Usually once you've worked in the service industry, you learn how to be a good customer. Oftentimes, you'll learn how to respect your server, clean up after yourself, and generally be a half-decent human being while you're enjoying food at a restaurant. You'd think that it would be a natural reflex to be polite to the person handling your food supply, but for the disrespectful types, tormenting your server is a prize-winning sport.
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'I threw it back': Karen customer throws card in cashier's face repeatedly, cashier gets wholesome payback

'I threw it back': Karen customer throws card in cashier's face repeatedly, cashier gets wholesome payback

Sometimes, the only way to deal with a Karen customer is to give them a taste of their own medicine. Here, we have a rare instance of a revenge tale that ends up having more of a wholesome ending. Who knew that getting payback could actually lead to positive change in your adversary's behavior? That's what this Redditor learned after they refused to let this regular customer get away with nonsense at the fast food restaurant where OP worked.
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'I could not believe how perfect the timing was': Thai restaurant employee tricks customer in front of entire restaurant

'I could not believe how perfect the timing was': Thai restaurant employee tricks entitled customer in front of entire restaurant

No offense to this woman, but if you're in a super big rush , why are you stopping at a restaurant? We've all been there: you're out on the go somewhere, maybe between jobs or between meetings, and you suddenly get that rumble in your stomach. When you're hungry, every restaurant looks appealing. If you have an hour or two to spare, stopping into a sit-down dining establishment is a great way to have a break and refuel.
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'Do not buy the coffee': 20 Fast food employees tell all about the worst items to order

'Do not buy the coffee': 20 Fast food employees tell all about the worst items to order

No one goes to a fast food restaurant for nutrition per se, but we should expect the bare minimum with regard to sanitation. Now, we're not here to tell you that fast food is bad for you. First of all, that's a given. Second of all, how are we going to stop you for those restless late nights when the only thing that can give you some semblance of joy is a large Oreo milkshake and an order of chicken nuggets? Still, if you find yourself walking into a fast food establishment on one of those desp…
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'I went on foot': Fast food worker without a car sent home to shave, takes his time

Most entry-level and low-paying jobs have the uncanny ability to be consistently and overly pedantic about employee appearance. Especially when you're not even customer-facing, it's hard to believe that it's not more about their control over you than the actual appearance.
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'We probably got 30 meals free': Friend group cheats the system at a fast-food chain and gets a massive haul of free food

Who doesn't love a good promo deal at a fast-food chain? The infamous fofofo from Wendys was the only thing we ever ate in college. And who can forget the epic Pizza Hut buffet back in the day? Legendary. Remember those Halloween days when you'd throw on a costume to score free Chipotle? Or maybe a cow suit for some Chik-Fil-A action? I know it wasn't just me. People are all about those wallet-friendly wins. And speaking of winning, this crew of pals took this concept to the next level by maste…
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‘That was the best Baconator that I ever ate’: Classic Karen tantrum backfires and ends up getting herself kicked out and customers 60% off their meal

"Welcome to Wendy's, can I take your order?" Imagine taking a breath, and you're about to give your order, your mouth is salivating and your belly grumbling, but then a monstrous Karen comes barreling in and pushes you aside so she can order first. Then when you try to call her out for it, she starts calling you a bad employee because apparently you work there now… Well, that is exactly what happened to these poor souls. They just wanted a Baconator and what not, but instead they were met face…
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