Nobody is quite sure when this drive-thru ‘pay it forward’ trend has become popular, but by now, we are no strangers to it. If you are, well, here is a quick explanation. It all starts with one person who wants to do something small to make a stranger happy. They decide to do that by going to a drive-thru and asking the barista to charge them for the order of the car behind them, so they get their order for free. A small gesture, that usually doesn't cost that much, to make someone else a littl…

Working at a drive-thru means dealing with the full range of human behavior. That means handling customers who are everything from impatient to entitled to unkind. Every so often, you'll get a generous customer, but that's about as common as an eclipse, so you might as well figure out how to talk to these wretched individuals. Here, we have a new hire who was working her second shift ever when a group of entitled men were passing through and talking over one another while ordering. Naturally, t…

It's remarkable what entitled people think they can get away with if they stir up enough of a fuss. Here, we have a male Karen customer who called up a sandwich place demanding for a refund after getting just “slabs of fat” on the brisket sandwiches he ordered at around 6:30 pm the day before. The manager with whom he was speaking asked for his order confirmation number so he could confirm the refund, and it quickly became that this was information the customer did not have not because he lost…

Sometimes, there is nothing better than a late-night fast food order. Who wants a salad after a night out? Nine times out of ten, these fast food cravings could be resolved by just forgetting about it and going to bed, but where's the fun in that? The reality is there is a rush of adrenaline and excitement that comes when you decide to stop monitoring yourself for a moment and let yourself be free. By freedom, of course, we mean the freedom to order a quarterpounder, chicken tenders, or whateve…

Nobody is safe from a Karen at a fast-food drive-thru window...

This mistreated employee managed to find a loophole that worked in her favor! She had been in an on-and-off relationship with her manager , which of course, was not the wisest of ideas but it happens. The biggest issue here is that she was the one who was unfairly punished while her manager had yet to receive any ridicule for his behavior. According to company policy, relationships among employees need to be disclosed to upper management. However, this was a two-way street and it was just as mu…

Being a fast food worker means you have to take a lot of heat from a lot of unruly customers. To have to deal with an unruly manager on top of all the other nonsense can be too much for some people to handle. This worker confronted his supervisor after he was giving the new employee a tough time on a busy day instead of helping the team out productively (what a concept!). Instead of listening and learning from his team, the supervisor took the opportunity to chastise the Redditor for talking ba…

We've all had a poor experience with fast food at some point. When you get that late-night craving for a burger and fries, the last thing you want is to receive a half-eaten delivery, a major missing ingredient, or uncooked meat. Unfortunately, this is far more common than any of us would like to admit. When it does happen, we hopefully catch it before it's too late… you don't want to discover raw chicken after you bite into your nugget. If you're lucky enough to catch it early, you throw your…

Exhausted from work and hunting for the perfect meal to satisfy your munchies, you might not bother looking over the bill to ensure you were not billed more than is needed. However, there are times when you do notice, and what do you do then? Do you give up and brush it off as simply another example of something that ‘is not worth your aggravation’ or do you fight for a refund? The story below is an account of a clever consumer. The original poster (OP) relates how he managed to outwit the near…

This might make you think twice about the next time you're feeling lazy and decide to pop through a drive-thru window to pick up a quick bite to eat. According to these fast food workers , no restaurant joint is off-limits. From menu items that are made up of all of the leftovers corporate doesn't want to go to waste to the machines that are built so poorly that they are impossible to clean, you probably should know these gross facts before you go spending your hard-earned money at some of thes…

Every food worker has that one Karen story that they love to tell. While working in fast food service, employees are bound to encounter crabby customers daily. Customers show up at their hungriest, ready to eat ASAP. They often won't bother being polite to the employees, and if their food takes more than a minute or two, they'll start loudly complaining to everyone in earshot about it. Other people will get their food, but insist it just “isn't quite right.” Maybe they insist their fries are co…

Is anyone else just trying to make enough money to afford DoorDash again? Picture this: you're having a late-night craving for fast food. You probably got a targeted ad from Dominos that caught you in a vulnerable moment, so you couldn't help yourself. Against your better judgment, you order some pizza, cheesy bread, and even some of those chocolate lava cakes for you and your partner on a delivery service app, only to discover that the service fees before tipping make your entire order $20 mor…

When you're working in fast food, not a day goes by without some kind of customer shenanigans . You can head into work in the most peaceful mood, ready to do your best and provide quality customer service, and yet by the end of your shift, the customers will have sapped all of your patience. That's because a lot of fast food customers have the attitude that their order is the most important thing in the whole world. I know, they're hungry, but it's more than hunger: entitlement will have them g…

Group activities within a company are basically a must these days. Every company (well, most companies), wants their employees to have a good relationship with each other, and for their employees to feel their work is being appreciated, and a fun activity outside of the office is often the way for companies to do just that. So if a big fast food chain tells their employees their tip money will be used for group activities, you would expect those activities to be extremely luxurious, since the e…

Let this story serve as a friendly reminder that giving two weeks is a courtesy, not a requirement. If you do end up quitting without giving two weeks, that does not mean you are relinquishing any other prior rights as an employee. To translate to this specific scenario, your boss cannot dock your final pay because of your choice to quit on the spot. In this instance, we have a fast food employee who used to work at a very well-known establishment famous for its donuts (if you catch our drift).…

Anyone who has frequented an All You Can Eat Buffet establishment knows that things can get out of hand really quickly. Customers stay far too long, they overeat, they get sick, they eat more, and servers are left to clean up after everyone. It feel like a modern version of Roman Empire mayhem. Sure, it sounds lavish and over-the-top in theory, but in practice, it's all borderline disgusting. When I was in college, we had an All You Can Eat sushi place that once a year, had a Special Discount d…