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‘We got a 2nd refund’: Third-party booking service and hotel screw guy out of $600 and makes his party sleep in the basement, ends up getting double the refund

Sometimes something very very annoying has to happen to you so you can get rewarded with something very very awesome. For instance, when a huge multi-billion company finagles hundreds of extra dollars out of your hardworking hands, but then due to them being entitled and impolite, you end up getting thousands of dollars in return. It's called karma and it tastes so so sweet. Take for instance, this commenter on a Reddit post about a guy trying to get a Priceline refund. The post was about a guy…
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waiters-serve-kids-at-restaurant-are-the-best-customers-ever

'The best customers I've had in weeks were kids': Longtime servers share memorable moments of kids outshining the adults as ideal customers

Kids get a bad reputation in the service industry. However, anyone who has ever worked at a family restaurant know the truth—it's always the parents. Kids will be kids, we all know that, and it's up to the parents or guardians to teach their kids how to behave. So when an adult allows their tiny human to run around a restaurant like it's their personal playroom, of course everyone working there is going to be annoyed. Other than the fact that it's a real danger for your kid to be doing that whi…
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'Take that unaware guy': Internet applauds customer of a local coffee shop who sneakily gets entitled customer on his phone to tip 25%

It is 2024, if you are an American and don't know how to properly tip, then shame on you. 20% is the minimum. Period. Nobody cares if you had to send your plate back multiple times, that service industry employee is working to pay their rent. The least you can do is give them $5. Like, stop being so entitled. This entitled customer got a beautiful act of petty revenge thrust upon him, and he probably never even realized it. You see, this guy was not only not going to tip, but he was also holdin…
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5-star-hotel, hotel-drama, compensation, hotel-compensation, comped-hotel

'Is this enough to compensate?': Woman gets free parking and a $150 steak dinner after getting stuck in a 5-star hotel bathroom for an hour, hospitality professionals say she should've gotten more

What do you expect in terms of hospitality when you book an expensive 5-star hotel? You're usually paying upwards of $500 a night, so you would think they would provide the best of services. Especially if you get stuck in a bathroom! Things happen and precarious situations arise, we all know that's unavoidable in this place we call life. But it is how you handle these situations that gives you a top notch rating. When this woman got stuck in a 5-star hotel bathroom while vacationing with her bo…
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r-work, r-workadvice, work-advice, service-industry-issues, nepo-baby-bartender, HR, human-resources, failblog

'The situation is ridiculous': Hotel bartender learns why everyone hates a certain nepo-baby coworker after a shift with them ends up in the HR office

Nepo-babies are the privileged kind of delusional, not the fun kind of delulu. Like, there's the employee that pushes the boundaries and might get you in trouble for doing something fun kind of delulu, and then there is the nepo-baby delusional co-worker who thinks he's entitled to everyone treating him like the boss even though he was given a bartending position because his mommy is the boss. See what I mean? The latter is, unfortunately, where our story begins . This hotel bartender was the k…
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reddit, failblog, r-talesfromyourserver, tales-from-your-server

'They proceeded to fire me': Server cards belligerent underaged kid in her section and kicks him out, is fired after he leaves 1-star review

You know that stereotype of restaurant owners being grimy and shady? Well, unfortunately, it's not unwarranted. More often than not restaurant owners will toy with their employees' lives just to save face. That might mean getting fired for no just reason because someone left an entitled 1-star review. That is where this Reddit story goes. This server covered a shift for a coworker in mourning. When she got there, her section already had a belligerent guy who obviously had way too much to drink.…
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‘I ended up working at that place’: Random chef on lunch break gets accosted by restaurant's notorious Karen customer, impresses their head chef and gets hired

Sometimes a beautiful thing can blossom out of something horrible. For example, a higher-paying job can blossom from how you handle a Karen tantrum. Which is exactly what happened to this Redditor . She was enjoying her lunch at a restaurant she did not work at. She had interviewed with them, but it was too soon to know anything about that. She had only an hour for lunch from her actual chef job at a completely different restaurant, so was trying to down her food as fast as possible. All of a s…
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reddit, failblog, satisfying-service-industry-stories, customer-shutdown, entitled-customer-shutdown, satisfying

'I professionally shutdown Karens & Kens': 21+ Servers share their most satisfying customer shutdown stories

As someone who has worked many years in the service industry let me tell you, when an unruly customer gets what's coming to them, it is the most satisfying feeling in the world. Service industry jobs are usually low pay, you're running around on your feet all day, and you have to deal with the most entitled customers. It's not always like that! Sometimes you have great regulars and a fantastic team. But, unfortunately, those more annoying events are more common. The longer you work in the servi…
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reddit, bad-coworker, bad-server, bad-tip, tipping-edict, how-to-tip, coworkers, workplace-scenario, restaurant-work, failblog

'Server to server...': Off-duty waiter takes friends to brunch at the restaurant they work at, tips coworker 60% but still gets put down for 'not tipping well'

If you have worked in the service industry, then you know that the best thing about the job can really be your coworkers . They're going through the same work struggles as you and know you both are definitely not getting paid enough. Unfortunately, when they aren't good coworkers, they are the worst. When they don't have your back and throw you under the bus constantly—a real tragedy for the service industry. A server wrote on Reddit that they took their friends to brunch at the restaurant they…
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service-industry-chaos, servers, food-inspection-stories, reddit, failblog, tales-from-your-server, r-talesfromyourserver

'Us servers scramble': 30+ Restaurant employees share the chaos that ensues when an inspector shows up unannounced

Whether you're working in a spotless kitchen or not, hearing that the health inspector has showed up unannounced sends some sort of chills down any service industry worker's back. Maybe it's PTSD from getting pop quizzes in high school, because that's exactly what it feels like. Even if you are sure you are an expert on the topic, something about being put on the spot and quizzed about it at random makes you doubt yourself. So you can image the sort of chaos that ensues with an inspector shows…
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good-customer-story, wholesome-customer-story, good-life-lesson, how-to-tip, good-tip, tipping-culture, happy-ending, faith-in-humanity

'I needed to clear my conscience': Server is miffed by 3% tip, gets a holiday miracle the next day when customer comes back to give additional 50% tip and an apology

HOLY MOLY, a human was decent. Alert the news! Sound the sirens! Everybody hold hands and enjoy this moment of faith being restored in humanity. It's quit uncommon to find a store on the internet that does just that. Usually, it's people venting about some horrible incident with a Karen or incompetent manager that makes life feel unbearable. But, hey, it's the holiday season ! Some wholesomeness and empathy is called for. This Redditor recalls an embarrassing moment in his life that he will nev…
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reddit, failblog, restaurant-scammer, dine-and-dash, diner

'By god, he had me stressed on a Monday morning': Male-Karen throws a tantrum demanding a meal refund, turns out he's in the wrong restaurant

If there is one thing that working in the service industry tends to teach you, it's to hold your ground. You can't let everyone walk all over you, because there will be people who will most definitely take advantage of that weakness. For example, this server who either came encounter with a male Karen or a really empty-headed scammer. He was working a very slow morning shift, we're talking just several orders, enough to count on one hand. So when a mad came storming in demanding a refund, the f…
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reddit, failblog, r-talesfromyourserver, tales-from-your-server, male-karen, kyle-karen

'And no tip, of course': Customer refuses to read entire menu description and demands item restaurant does not offer, incompetent manager leaves novice server in charge

When it comes to sticky situation, you're going to want an expert in charge, right? Unfortunately, sometimes, like in the instance of this Redditor's story, the “expert” in charge is actually the worst. This Redditor was new to working the service industry. (They have since worked it for many years, but this was from the start.) The were working at a big chain steak house when they got a male Karen . This guy ordered something off the menu that did not exist. When OP pointed that out to him, he…
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reddit, failblog, r-talesfromyourserver, tales-from-your-server, service-industry-nightmare, double-date, double-date-gone-wrong, double-date-fail

'Table from H-E-Double-Hockey-Sticks': Double date turns into server's nightmare, saying it was his worst table in '10 years'

Welcome to working in the service industry!
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funny-server-fails, funny-waiter-fails, funny-restaurant-slip-ups, funny-fails, funny-slipups, funny-service-industyr-fails, reddit, failblog

'That's just a right of passage [in the restaurant biz]': Servers share their most embarrassing workplace slip ups and fails

Everybody who has every worked in the service industry has had their own embarrassing story. Honestly, it's better to get your front of house fail out of the way early so you know you can get through it. Dropping a full tray is the classic one and might even get you applauds. Then there is the dropping of a tray directly onto a customer. That one is way harder to bounce back from , but if you have nice customers, it can also feel like a good lesson. Then there are whole other instances that jus…
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