The people who left this one-star review should pick a different bar to hang out at… or was it actually their bartender who was out of line? Commenters were totally split on who was technically at fault in this situation. Twitter user @MyNameIsAmy shared a funny anecdote from her job. Customers left a one-star review at her place of business, calling her out for a pretty petty reason. In their review, the customers were annoyed that their group wasn't permitted to change the music. However, I t…

Working in customer service, retail, and the service industry is exhausting. Long hours spent almost entirely on your feet, with inconsistent scheduling and shift work being incredibly disruptive and making it hard to get a routine going in your personal life. Despite this, there's one thing that makes these jobs particularly hellish: people. People are why workers in these lines of work have such a problem with people, and there's really no explaining this to someone who hasn't experienced it.…

Restaurant staff serve all kinds of people, but it isn't every day a waitress comes across customers who make her question her sanity. It takes a special kind of customer to do that, and these two utterly confused women really took their dining absurdity to the next level. In this long read post shared to r/TalesFromYourServer, one waitress shared an experience that left her exhausted and confused. Two women came in and were having trouble ordering, not understanding what restaurant their food…

After this indie bookseller posted about an unthinking mystery customer, the internet read this rude customer to filth. On her Twitter account, bookseller Rebecca George shared the real-life background of what goes on behind the scenes at a small business. It's not like the mega-stores and online giants — every penny counts in small business, and people's livelihoods are on the line. George tweeted about a customer who unthinkingly returned a large order, and wrote about the cost it was having…

Without a doubt, the most soul-sucking industry in the world is customer service. You get firsthand access to the portion of the human population that hasn't quite evolved yet. The ones who lack an alarming amount of brain cells. Those with a very low IQ. The chunk that thinks they are God's gift to the world. Lord knows I don't miss it... I offer my sincere condolences to those of you that are still in this daily fight. There are too many human beings, strutting about with their nose high up i…

There is no shortage of delusional and angry people in this world, and when you're working retail it can sometimes feel like all of them have decided to visit you on the same day.

Doomed from the start, dude. Don't bite off more than you can chew.

Over the years many different versions of the notorious “Karen” has come to light. The monstrous entitled person has evolved to be many fearful beings—like someone yelling at you to get out of “their” parking space, even though it is a public spot. Or someone yelling at you because you work in the service industry and obviously every problem is your fault. Or maybe you're unfortunate enough to come across a Karen while working retail and they're trying to return something that isn't even from t…

Do unto others as you would have them do unto you… There are times in our lives when someone does us wrong; usually, the best thing you can do in that situation (and the thing you should do) is walk away. There are times, though, when an opportunity to even the scales presents itself that just can't be passed up, and you give in to your most basic instinct. That's what this games cabinet seller experienced when a customer, who had scammed them out of both payment and a cabinet, attempted to sel…

The service industry offers its workers a myriad of shitty experiences: Terrible customers, terrible employers, terrible coworkers, and an (often) unpredictable income that relies upon strangers' ethics and understanding of their social obligations.

How can I make an employees day even more miserable? Oh, I know. Demand a discount without fulfilling the requirements!

This Orwellian nightmare is brought to you by: Modern misinterpretation of people management. What do you do when your woefully unqualified-to-manage-people employer is combing through surveillance footage to assess whether or not you're giving good customer service based on whether or not they can make out a pixilated smile ? Well, smiling more seems like the obvious solution, but that's just playing into their Bezosian entrepreneurial wet dreams — that's why the more creative solution is the…

To be fair… he did write “Your Name"… It's no secret that Karens are often oblivious to their own insanity; a life of misery and festering anger has left them with an innate desire to take out their (perceived) misfortunes on others. These people carry about their lives like an anthropomorphic wrecking ball, destroying all joy that dares to exist around them. When u/PUNKeM0N was confronted by a raging Karen customer, they approached the situation with a cool and level head. The angry customer i…

Who knew that someone could get so twisted up about allegedly left leaves? Well, this Karen is incredibly particular when it comes to how she gets her yard work done. She's out there with a magnifying like Sherlock Holmes or Blue from Blue's Clues trying to solve the damned mystery of the missing blade of grass. When this lawn maintenance guy, who owns his own landscaping company, received a formal complaint from a client about the work that had been performed on her yard. She was outrageously…

Those working in retail and service are no strangers to discomfort and, often times it can seem like employer's make it intentionally so.

There are times in your life when you go out of your way to accommodate someone only to have them throw it back in your face and blame you for their stupid unrelated problems. It's like planning your birthday gathering at your favorite restaurant only to have that entitled friend complain that you're excluding them because they don't like that restaurant or have devised one of the dozens of other reasons to make your birthday about them. So, you let them pick the location for your birthday, onl…