Why is it so hard for customers to understand that sometimes there is simply no way for them to get their way? No, it is not because the 18-year-old employee wants to make your life difficult, and no, it is not out of spite, it is simply because places of work have rules and policies, and there is nothing they can do about it. If a grocery store employee tells a customer that they do not have delivery service, there is no magic spell that will conjure a delivery person to do that job, no matter…