These escape room employees have seen it all. As they surveille the escape room their group of players are in, they've noticed that some people don't play by the rules . In fact, quite a lot of people just act like they've never learned how to follow directions. In case you aren't familiar with escape rooms , fear not: they're not as dramatic as the name may sound. They're a type of immersive puzzle game. Usually, a group of two or more people will visit a themed escape room, and are given an h…

It's not uncommon for those in petty positions of power to vastly overestimate the reach of that power. Whatever the words of the message, the point this manager is trying to convey is clear: we know that you need us more than we need you, so we're going to see how far we can manipulate the conditions of your employment in our favor and you're just going to have to deal with it.

Big, packed parking lots are my nightmare. Trying to maneuver my small car in between angry drivers who I believe are out to get me is one of my least favorite things to do in the world. If you own a car, you don't really have a choice… You just have to accept your fate. This person was going Christmas shopping in Philly when they encountered a parking lot Karen who had carefully surveilled the situation before her. OP had their blinker on, and was waiting patiently for another driver to vacate…

Running around the restaurant trying to take orders, pick up dirty plates, and grant ridiculous requests such as ‘Give me a literal bowl of ketchup’ is exhausting. Especially when your entire wage depends on the kindness of strangers, also known as customers. Are they going to tip? How much are they going to tip? Will I be able to afford to fix my car this month, or am I going to cry when I see my account balance instead? You never know. Around the holidays, people are often a little more gener…

Have you ever demanded to speak to a manager, only for the employee to turn on their heel and come back with, 'But I AM the manager'? Because I have not had the pleasure of experiencing that level of awkwardness. But this dude did… And he was not happy about it. What happened is the following: One employee by the name of OP was working at a toy store back when they were in college. You know, trying to make a buck or two while they studied furiously the rest of the time. A customer decided that…

Dealing with entitled customers is one of the most challenging parts of customer service jobs, especially when those entitled customers continue to come back despite insisting they're not going to. Handling their behavior just isn't worth it, no matter how much money they spend. That's why we love to see when a business owner stands up for themselves and sets the record straight—responding matter-of-factly to an unjust 1-star review from an entitled customer.

We've all heard about the drama around a particularly amped soft drink from a popular lunch franchise. With some folks comparing it to the original Four Loko, there has been some backlash surrounding the controversial drink that is confusing employees. Even amidst the controversy, workers are flabbergasted that the lemonade-nitrous is still being sold to customers– albeit with a severe warning sign on it, that apparently nobody reads.

There's always at least one person in every workplace who can't help but make everyone laugh. This is the kind of person that people say “lights up every room they walk into.” They just immediately begin cracking jokes and lightening the mood. This kind of person is especially appreciated in high-stress environments---like the back of house at a busy restaurant. Back-of-house, sometimes abbreviated as BOH, refers to all of the workers behind the scenes, like chefs, meal preppers, and dish washe…

Going to the bank is like going to the dentist. Nobody does it because they want to, but rather, because they don't have a choice. It always takes a tremendous amount of effort for me to make an appointment, and then it's an exertion for me to make it to the designated location. In this case, a customer obviously didn't appreciate going to the bank, nor did she appreciate the debit card she was given after initially having lost her own. She told the bank teller that the numbers looked funny and…

Some days at work will stick in your head more than others. If you're working hundreds of days each year, you probably won't recall what you were doing on some random Tuesday in April. What you'd definitely remember are the days that caught you off guard . Maybe you walked into the office and suddenly saw that the big boss chose that day for a surprise visit. Perhaps you'd recall the day that a customer made a giant deal with your company, leading to a huge celebration. When u/Voraxia had an un…

One thing's for sure: there's no greater relief than quitting a bad job, especially when you already have another one lined up and ready to go. Everyone, at one point or another, has dreamed of doing this—preferably in explosive fashion. One day, walking and just letting your honest feelings fly before walking out —never to be seen again—while everyone is still sitting there stunned and processing what has just occurred.

"You can't always get what you want..." Mick Jagger and the 'Stones famously taught us, before then going on to elaborate that “If you try sometimes, you'll find you get what you need.” While that's all well and good, and while this serves as a great message of inspiration about how one should never give up when the going gets tough… There are actually plenty of times in life when you might want something from someone else, and upon being told “No,” you should just take the “No” at face value a…

Some people want to be food critics with their reviews, but this person took it further by writing a very long message directly to a restaurant. When I worked retail, I always found it so delightful when customers would vow to never return to our restaurant. It was often that they'd come in during a rush, and then were shocked, stunned, and horrified, that they'd have to wait a whole 15 minutes for their meal. Bigger problems are going on in the world. But not to these people. Sometimes they'd…

Anyone who ever worked in retail knows how frustrating it is to have to explain to a customer the policy of the store and what they can or cannot do if they want to return an item. I once had a 30-minute conversation with a guy who wanted to return an item that was bought in a completely different store, and he simply did not accept ‘no’ for an answer. Being on the other side of the counter is no fun either. I can't tell you how much accumulated random stuff I have in my house simply because a…

Working in the service industry will put you within arm's reach of some of the most irrational people on the face of the planet, and after the initial grinding your teeth and crossing your eyes phase, you get used to dealing with them. A hostess told her story on u/entitledpeople, where she relayed a frustrating story with an even more frustrating outcome. She had an encounter with one of those Karens you always dread who are about to walk in the door and change the entire menu… You know the ty…

No matter how clear the rules of your business are, some customers just won't abide by them. Even when these rules are utterly crucial, some folks either won't understand, or they'll forget. Or, they might just choose to ignore them, like the guy in this malicious compliance story. It doesn't necessarily matter how strong you are when it comes to moving giant bulky items like couches or refrigerators. You certainly need to have some big muscles to move those things, but it's easier if you can u…