Being a retail veteran means that you're nearly immune to the tactics of wily entitled customers, hardened to the core with the scar tissue of encounters with other customers—that or just completely dead inside—but it's all the same thing, really. Even if you leave the retail industry far behind, you remember the way people can act toward retail staff long afterward and how it's almost like people become another person when they begin talking to someone they deem to be a “servant" and beneath t…

As every retail employee knows, shoppers change their persona when they walk into a store. Nobody knows how or why, but even the most benevolent people can transform into feral Karens as soon as they walk in front of a store cashier, pillaging the aisles like there's no tomorrow.

They say the customer is always right, even though that's usually not the case; this time, however, the customer was very right indeed when they put a manager in their place who was being impolite to their staff in front of the customers.

You get a discount, you get a discount, everybody gets a discount! I'm kidding, that's not how retail stores work. If everyone got a discount for no reason, the store would be out of business. It's the retail worker's job to ensure that people don't show up with expired coupons, and this particular worker who had landed themselves the role of supervisor was very good at their job. OP had actually quit, giving in their two weeks' notice, and we all know that the moment you quit is the moment you…

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…

One person was giving away some cat shelves for free, when they encountered the weirdest customer they had ever come across. When you buy something online you determine a time to meet up, right? I feel like that's the universally acceptable thing to do. Otherwise, you risk just standing outside in the rain or something, without having a concrete plan in place for when you will have the product in your hands. And if you did end up driving out to a seller's house without having set a time to meet…

There's nothing more confusing in life than someone who refuses to accept that withholding a part of their order actually makes it a different order. It's like when someone orders a cheeseburger without cheese but refuses to accept that all that does is make it a hamburger. Similarly, if you're ordering eggs Benedict without Hollandaise sauce, you might as well just be ordering a poached egg on a bun. Making an issue of that fact really just betrays your lack of ability to think logically. So,…

These chefs and waiters have the patience of saints. They've encountered some truly bizarre customer requests, and they're sharing the strangest of them with the r/AskReddit community. When you go out to eat and pay for a nice meal, you want it to be perfect the first time. You shouldn't have to ask the server to send back the dish to the kitchen, but it happens. I once got a green egg at a diner during breakfast, which I sent back to the kitchen with haste (politely!). But I'd never dream of s…

This customer was determined to get the exact meal she wanted. She really should've picked another restaurant . Every now and again, people get a craving for a random food they've had before. They might not always recall what restaurant it was from, though. For example, if you're meeting some friends at a restaurant and someone else chooses the location, you might forget the name of that place by next week. Then you're left craving a quesadilla or a burger from somewhere that you can't remember…

This small business knows how to handle their most demanding customers. As a small business , you face unique challenges and have advantages that big chains don't always face. Especially in family-run businesses, the working conditions can be much friendlier to staffers. Corporate chains with hundreds of employees may seem cold in comparison---there's no way they can keep track of all those people. But at a small company, employees can have a little more leeway when it comes to their day-to-day…

You need to be careful when you sell products online because oftentimes, people will say anything to get what they want. They will make up a whole family to get a discount if they have to. One person was selling some Christmas products (prefilled stockings) on Marketplace when she was contacted by a mother who wanted to make a large order for her kids. At first, the lady asked for a discount, which OP felt was reasonable as it was such a big order. They agreed on the price of $250, and made a p…

Assigned spots are assigned for a reason, or so you would think. One restaurant owner felt entitled to his neighbor's spot in the parking garage because it served him in the sense that it was close to the restaurant he owned. At first, OP, the neighbor, had no idea that it was the restaurant owner. All they knew was that there was someone parking in their assigned spot. OP would call the restaurant again and again, asking them to move the car, and to stop parking there. Restaurant management co…

The wider world of the internet is filled with stories of ill-mannered customers, making life unnecessarily difficult for the humble working-class customer service rep who had the misfortune of serving them. Still, it's important for us to take a step back and realize that, while it may be nice to root for the everyman, we can't blindly assume that the workers themselves are infallible. There are entitled people on all sides and from all walks of life—and there are certainly plenty of people wo…

We're always told, 'Don't judge a book by its cover', but that doesn't deter people from judging people based on how they look anyway. This sales rep made the mistake of her life when she refused a casually dressed customer service. OP was walking by a designer store when she noticed a cool backpack that caught her eye. She went inside and asked one of the employees if she could bring it out so that she could take a closer look before purchasing it. The sales rep basically scoffed at her and to…

We're silently judging each other all the time. Like it or not, it's a part of being human. Most of the time, these are calculated judgments, and they're made for good reason in order to avoid conflict and preemptively determine whether or not it is a good idea to broach particular topics of conversation with the person you're talking to—like deciding whether or not a political conversation is appropriate at your family's Christmas gathering. Even the most tolerant saint-like individuals among…

The only people more confused than these customers were the befuddled employees trying to help them. If you've ever worked in customer service for any amount of time, you already know that some customers just need to rant and vent and get all their anger out. You can offer them solutions to their problems, and that's not good enough for them. Sometimes they'll just reject your ideas outright and demand a manager. As you can read about in one story about a block of cheese, some customers have no…