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‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

Some people think that if they will just ignore a problem, it will go away on its own. And as much as we all would have loved it if that was the case, it is often not, which means that if you want something to be sorted, you should probably do it yourself. The guest in this Reddit story thought that all his problems would be sorted by themselves, and then had to deal with the consequences when it turned out that they didn't just go away. The story was written by a hotel clerk, who was approache…
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'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

There's no stopping customers from being their own worst enemies. They'll do that all on their own, with no help necessary, even from people who actually want to help them. Customer service representatives are no strangers to weird questions. People in the tech world are constantly having to remind people to plug in their electronics before getting upset that they're not working. Or for those working in food service, people love to ask questions like, “Is the chicken pot pie vegetarian?" It alm…
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'It's a symptom of a wider problem but it's still theft': Barista secretly adds tip on card reader after customer declines receipt, customer conflicted

Tipping culture has become a topic of discussion lately, as a lot of companies now offer tipping options on their card readers, even if they did not previously participate in tipping. Tipping used to be reserved for workers such as servers, but now it seems like any corporation can request a tip. Some customers find it ridiculous, while others participate in tipping because they sympathize with the low wages many people in the service industry face. However, what if an employee added a tip to y…
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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Dodgy off-book leave policies are something that you just come to expect after a while of working in the restaurant or retail world. From the first time you go to book leave and are met with the strong insinuation that maybe you shouldn't be taking any leave at all, giving you reasons of being too busy or too understaffed to possibly afford to be a “man down," you're going to be feeling that old resigned feeling of knowing that this is going to be that kind of place. The reality is that you're…
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'His truck was literally bent': Boorish customer gets led down a rocky road after expecting free labor from his mechanic

This customer made a wrong turn down 'Entitled Alley' and found out pretty quickly that his truck couldn't handle the terrain. Overinflated by unchecked arrogance, the guy in our next story got more than what he asked for at the auto shop.
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'Their brain was left in the car': Customer gets roped into employee duties because he's 2 inches taller and can 'reach the top shelf'

It's a little humiliating when you can't reach something on a high shelf. So much so that short folks have been climbing onto countertops, using broomsticks to destabilize out-of-reach items, and standing on swivel chairs for centuries just to avoid asking for help. But if there's no broomstick in sight and no counters to climb, who can we look to?
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'If I have to go up to order, I'm not tipping': Working woman shares a hot take on tipping culture, raising torches and pitchforks in the comment section

We've all been there, standing at the front of the line at the coffee shop and the blue-haired barista with an eyebrow piercing lethargically whips the iPad around towards you before saying, 'It's just going to ask a few questions'. We don't want to tip 35% but with the next customer in line breathing down our neck and the angry cashier in front of us, the peer pressure can be insurmountable.
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‘Dude, I’m already here, are you kidding me': Customer wastes 3 hours of time and gas after arriving at car seller's home only to be told van is already sold

‘Dude, I’m already here, are you kidding me': Customer wastes 3 hours of time and gas after arriving at car seller's home only to be told van is already sold

One seller wasted 3 hours of his customer's time and gas money… Why? Who knows, people are awful, especially those selling on Marketplace. The customer, who we'll call OP, took to Reddit to complain about his terrible experience. Basically, OP had seen a small van for a reasonable price online, and wanted to buy it in order to convert it. They reached out to the seller, telling them they were interested in buying the van and would like to come see it. All seemed to be going well, as the seller…
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20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

Who hasn't had an embarrassing late night delivery story? We all get food cravings, especially after a long day or a night out. Sometimes, it's the only time you allow yourself to eat certain things. For me, that would be cookies and McDonalds. It happens more frequently than I'd like to admit, and when it does happen, I like to destroy all the evidence of the delivery once I'm finished eating and pretend like nothing ever happened. I mean, do calories even count after 11 p.m.? Though my intent…
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‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…
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'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

A waiter lost out on hundreds of dollars, but the restaurant's owner acted like nothing was wrong. It's poor management decisions like this that lead employees to quit… and this person did quit on the spot after being treated badly. Some people move from serving to managing and completely forget all the actual problems that waitstaff encounter. It seems like once the apron is off and the newly-appointed manager works on spreadsheets or takes naps in the back office, they stop caring about their…
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'We started calling the dealership': Driver files lawsuit against car dealership that sold them a lemon

'We started calling the dealership': Driver files lawsuit against car dealership that sold them a lemon

After accidentally buying a lemon , this person had to practically go to battle with their car dealership. No one ever said it was easy to buy a new or used car. There's tons of information to research about each model, and when you arrive at a dealership, you'll then have to deal with the salespeople. They want to put you in the priciest car with all of the fancy add-ons. But some shady sales associates go even further than that, as u/functi0nalPsych0path found out just after buying their vehi…
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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

It is completely understandable to want to complain about a poorly done service. When someone pays for a service, they should be left with a satisfied feeling, and not feeling like they have been mistreated or wronged. What is not completely understandable, is people resorting to lying when something does not go their way. If you are not happy about the way things are done, feel free to complain, but what good does it do if you lie? The only thing it does is damage your credibility. That is why…
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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

People are always trying to get discounts. Wait, let me rephrase… Entitled people are always trying to get discounts. People who are bored, miserable, and like to play the underdog. Look, I don't see anything wrong with a discount, but I do see something wrong with the way folk tend to go about it. Instead of asking nicely, or speaking in a polite tone, they'll yell their heads off, be rude and condescending, and generally make the person on the other end feel awful. That's what this customer d…
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'10 words or less? OK': Customer rudely demands a shorter explanation from mechanic

These days we all think that everyone's out to get us and—to be fair, well… we're not always wrong and some people are. There are plenty of entitled and selfish people in this world, who won't hesitate to twist any situation to their benefit and gain, carefully manipulating their way into getting the upper hand—no matter the circumstances. And yet, it's still important to remember that there are still honest folk out there; folk who want to do the right thing for the simple good and honest fact…
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