Now This is a Customer Service WIN

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New Zealand Firm is Developing the Worst Customer Ever

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The Touchpoint Group in New Zealand is developing artificial intelligence using two years worth of angry customer calls from four Australian banks. The goal is to help companies find the best way to deal with customer complaints by creating a training platform that can simulate responses to customer service techniques. We can only hope that this will result in better customer service and not an angry, profane computer overlord who decides to destroy all the banks in Australia. 

We Have a Great Deal on Awkward Situations Today

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Customer Service With a Sense for the Absurd

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Anyone Who's Been in Customer Service Will Have an Aneurysm Watching This Video

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Warning: If you are this kind of customer, no one likes you and you should stop forever.

1800-Flowers Didn't Deliver on Valentine's

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Some Customers Are Hard to Please

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