customer-service



Because Target can't always reply to their idiotic customers in the most appropriate fashion, one man took the initiative and created a fake customer service account titled "Ask ForHelp" to deliver the some serious social justice. Target Facebook has been flooded with hate after its stores recently made the move toward gender-neutral in-store labeling.

The fake Facebook account was built for success with the bull's-eye profile pic and a fitting name.... The haters weren't ready.

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work customer service science New Zealand Firm is Developing the Worst Customer Ever
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The Touchpoint Group in New Zealand is developing artificial intelligence using two years worth of angry customer calls from four Australian banks. The goal is to help companies find the best way to deal with customer complaints by creating a training platform that can simulate responses to customer service techniques. We can only hope that this will result in better customer service and not an angry, profane computer overlord who decides to destroy all the banks in Australia. 

Via: Uproxx
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