rude

Kudos to this stylist for managing to keep a calm demeanor in the face of an entitled Karen. Karen even tries to swing low with that lame threat at the end. Seriously, these kinds of people are the worst. 

These customers are in dire need of a reality check. The toxic entitlement, blatant rudeness is next-level. 

Jane was playing with fire. She thought she'd just go on and on, not helping out her teammates, and instead proactively making their work situations genuinely unpleasant environments. Just picturing the mystified look of pure confused, terror on Jane's face when this employee dipped out on Christmas Day is enough to put a smile on your face. Sounds like the manager wasn't doing anything to help the situation either, so it's not terrible he had to show up to address the meltdown on Christmas Day. 

Check out some more juicy revenge drama with this property manager who was terrible, and ended up getting canned.