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Layovers Can Make Traveling Annoying, But Having to Wait 47-Years Between Flights Got the Attention of the Best Customer Service Rep You Could Have Asked For

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They All Succumb Eventually

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Finding a Worm in a Salad Quickly Escalated into a Customer Service Story of Excellence

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This Deserves a Friend Request

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Probably the Most Thoughtful Complaint a Customer Could Leave After Being Left Breadless

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It's the Job You Were Born For

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Mike from McDonald's Is Blowing Up on Facebook With His Public Service Announcement About Fast Food Employees Getting a Bad Rep

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The age of new media professions is really something

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Willing to Let a Potential Employer Root Around in Your Facebook?

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No One Expects to Find Patience at an Apple Store, Which Makes This Mother's Story That Much Sweeter

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Pinterest: "The Virtual Corkboard"

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Here's a Quick Run Down of How Much Facebook is Really Collecting on You

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Facebook Is Not Your Customer Support

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He Who Laughs Last Isn't Eating Gummy Worms

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The Kindness of One Target Employee is a Reminder To Us All to Have Patience

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Tech News of the Day: Facebook Launches ‘Work’ for Businesses

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