By Unknown
anger
Sometimes it works, other times your shoe goes through the computer.
Via Digital Trends
The Touchpoint Group in New Zealand is developing artificial intelligence using two years worth of angry customer calls from four Australian banks. The goal is to help companies find the best way to deal with customer complaints by creating a training platform that can simulate responses to customer service techniques. We can only hope that this will result in better customer service and not an angry, profane computer overlord who decides to destroy all the banks in Australia.
By Unknown
"Well why didn't you honk your horn?" "Because I wasn't angry BEFORE it happened!"
