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If you're having trouble, the flight attendant's announcement was "The captain cannot take off when we have ice on the wings, and we don't want to die."



Passenger Ella Ryan, posted to Instagram her account of the chaotic travel delays, "This is what happens when you've been delayed almost 8 hours, everyone's at a lost including staff 'we don't want to die' absolute mayhem. All hell was breaking loose when a member of staff made this outrageous announcement."



She also revealed passengers were "continuously receiving inconsistent reasons for the delay" and were only given a £3.50 ($7.20) voucher. You'd think after 8 hours they'd get a full refund.



The discount airline Ryanair responded with only a statement of, "We will be speaking to the crew member involved and apologize for the regrettable comment she made in the heat of the moment".



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Enraged Bride Live-Tweets Terrible Customer Service from W Hotel on the Night of Her Honeymoon

W Hotel sure has a funny way of maintaining that supposed 4-star rating. The way they treat this newlywed couple managed to bring tears to strangers' eyes too.

customer service twitter bride marriage hotel FAIL live tweet angry - 1051909
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