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customer support customer service workplace discussion workplace-stories jobs job malicious compliance retail work customers customer workplace workplace malicious compliance employment in the workplace - 36329989

Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

Employee's wedding PTO is denied in favor of older coworker's time off request, boss presents an ultimatum: ‘Either reschedule your wedding or you're fired’

Employee's wedding PTO is denied in favor of older coworker's time off request, boss presents an ultimatum: ‘Either reschedule your wedding or you're fired’

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Long-time employee fired over Zoom after 40+ years, owner pretends he resigned and promotes son to replace him: 'Ted was cast aside'

Long-time employee fired over Zoom after 40+ years, owner pretends he resigned and promotes son to replace him: 'Ted was cast aside'

customer support customer service workplace-stories job malicious compliance retail work customers customer workplace - 36303621

Cable company keeps charging for disconnected service, customer gets even by making 8 repeated callouts to his residence on their dime: 'After 8 tech support visits, finally they got the message'

'No work-related errands at lunchtime? OK': Employee complies with boss's demands about ordering office supplies, delays multiple company projects

'No work-related errands at lunchtime? OK': Employee complies with boss's demands about ordering office supplies, delays multiple company projects

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'You're not capable of doing my job': Micromanager takes 3 months sick leave but refuses to let employees take over, they comply, resulting in manager drowning in work upon her return

'You're not capable of doing my job': Micromanager takes 3 months sick leave but refuses to let employees take over, they comply, resulting in manager drowning in work upon her return

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Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

'Worst that happens is nothing': After getting rejected from a job, man sends an email to recruiter disagreeing with their decision, causing recruiter to retract the rejection

'Worst that happens is nothing': After getting rejected from a job, man sends an email to recruiter disagreeing with their decision, causing recruiter to retract the rejection

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Barista gets back at unprofessional coworker by giving him decaf coffees for 5 months: 'He'd have 4 coffees and still be yawning'

Barista gets back at unprofessional coworker by giving him decaf coffees for 5 months: 'He'd have 4 coffees and still be yawning'

karen attempts to commit credit card fraud using her mother's card, employee claps back but the entitled karen tries again the next day

‘Get bent, Janet’: Hotel customer attempts to rent a room with absent mother's credit card, employee flags her but she tries again the next day

'I've learned my lesson…': Employee finishes assigned work early, boss finds out and sends employee to a different state to complete other's tasks, leading to a dispute when they return

'I've learned my lesson…': Employee finishes assigned work early, boss finds out and sends employee to a different state to complete other's tasks, leading to a dispute when they return

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Boss tries to stall and not pay after tricking employee to agree to a bonus instead of a raise: 'I agreed to no salary increase, in exchange for receiving a large bonus in late summer'

'That's not a valid excuse': Employee calls in sick only to discover boss wrote them up for 'no call no show', employee reports manager to HR in response

'That's not a valid excuse': Employee calls in sick only to discover boss wrote them up for 'no call no show', they reports manager to HR in response

Boss announces employee's departure at company meeting despite employee fully staying there: 'Everyone was asking where I'm going'

Boss announces employee's departure at company meeting despite employee fully staying there: 'Everyone was asking where I'm going'

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Company sends warning emails to employees who are ‘mouse jiggling’ instead of working, causing employees to look for other ways to avoid work: ‘I hope they are bluffing'

Company sends warning emails to employees who are ‘mouse jiggling’ instead of working, causing employees to look for other ways to avoid work: ‘I hope they are bluffing'

workplace discussion workplace-stories jobs job malicious compliance work workplace workplace malicious compliance employment in the workplace - 36145925

Micromanager demands workers track all actions, they drown him in endless data: 'The real data was also there, but it was practically unusable'