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Customer complains about internet speed, but it turns out they were getting faster speeds than they were paying for, gets slower internet than they started with: 'It's even worse than it was before!'

Getting slower internet speeds than you're paying for is quite a gear-grinding, to say the least—especially when you're paying through the nose for the highest possible speeds and still just receiving the lower speed 80% of the time. The internet service providers (ISPs) basically figure that we won't notice the difference, and to be fair, most of us wouldn't. That or they don't actually have the infrastructure to support and deliver the speeds they're selling, so they throttle speeds, especial…
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'I quit my job and now they’ve offered me more money': Employee quits their toxic workplace only to be offered better compensation, they decline dividing readers online

Living, working—merely existing in a negative environment is enough to cause you a miserable existence. Over time, the repeated accusations and insulations of wrongdoing eat away at you, eroding what optimism and willpower you have remaining to make positive changes for yourself. The problem with this is that it includes sapping the energy you might have to leave the toxic situation yourself, creating a vicious cyclical feedback loop that drains you of your life force. Though it might not seem…
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Developer embarrasses new boss and gets foolish "no overtime" policy overturned by adhering strictly to it: 'Well, it's 4:30. That's my 8 hours. I'll see you tomorrow'

Sometimes you can't just tell people things—they won't listen. It takes actually experiencing the negative result that you were warning them about for them to admit they were wrong. Predictably, this happens all the time with unreasonable egotistical bosses who are eager to prove themselves… This developer, working for a financial services company, developed various tools and scripts to compensate for the company's other shortcomings, sometimes inadequate customer solutions. This saw them worki…
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Employees reject promotions due to the lack of increased compensation for responsibility: 'We just don't want to work like our superiors'

Moving up the chain in any workplace comes with a certain amount of sacrifice, as you get more responsibility, your ability to simply log off and not worry about the fate and trajectory of your work slowly decreases. Sure, you might get less productive work done every day due to all the oversight and meetings, but the responsibility rests a heavy weight on your shoulders all the same. Of course, you get paid more, too, and that has its own benefits. But, there reaches a point where more and mor…
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Employee gets back at micromanaging boss by working scheduled hours after being singled out over flexible working hours: 'You will work 9 to 5 so we can watch you'

Flexibility begets flexibility, and a little understanding goes a long way. There's no sense in being overly rigid about rules when they don't serve to benefit anyone and make things worse for everyone overall. This worker enjoyed a flexible working arrangement until they were singled out by their boss and made to work 9 to 5 each day instead of 8 to 4 as they had been working. Frustrated at these new restrictions and at the erosion of the work-life balance that that flexibility had allowed the…
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Online community members back employee for refusing to give vacation days to their coworker for her honeymoon: 'She wasn't happy and told me I was being selfish'

When you're planning the biggest event of your life, what is possibly a once-in-a-lifetime event, it's important to make sure you actually get to the planning part of it and not just leave essential parts to chance… this, coming from someone who is notoriously poor at planning beyond the end of the week. If you want to go on a trip that is going to require you to take time off work, you should probably make sure you request the time off work first so that you're not stuck with an already booked…
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Software giant fires last developer capable of servicing $25M contract in short-sighted cost-cutting measure, he successfully negotiates $1M/yr consulting fees:'Never fire the last legacy knowledge guy...'

This employee worked in the contracts department of a major software company, which they refer to as “MidSoft Inc” Continual foolish decisions that thought of nothing but the bottom line and cost-cutting measures, driven by the ravenous interests of private equity investors, reduced the company's senior development team from 12 to one soldier, “Sam.” While the ledger might have looked better for a time, the immeasurable loss of institutional knowledge and literal lifetimes of experience would g…
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Boss accuses employee of not working their hours, employee turns the tables and provides proof to HR that the boss is the one not working their hours: 'Do we need to get HR involved or are you going to calm down?'

It's often said that we accuse others of the thing we're most guilty of, our own guilt subconsciously directing our thoughts in that direction. For instance, your boss who is constantly hounding you about your hours and accusing you of having not worked them is probably not working their full hours themself, either slacking off at their desk or making excuses for leaving early that they wouldn't accept from anyone else, amounting to hours of time over the course of a month. This, of course, tak…
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Passenger throws tantrum after missing flight, gets booked for flight 12 hours later by disgruntled gate agent: '[She] deliberately and deservedly made him wait for 12 hours'

It doesn't hurt to be nice or at least kind to people who are just doing their job. Oftentimes, your complaint with their service will have more to do with the organization and its cost-saving policies rather than with the individual themself. And this is important to remember because a lot of people—well, they don't think about it at all. Customer service agents are no strangers to verbal mistreatment from customers. Don't get it wrong; customer service agents can be prone to being just as mis…
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HR refuses to give developer raise by downplaying their work, forced to eat their words when their software stops working

It's common knowledge that you'll often never be appreciated for your job when things are going well—or even great. Your boss and employer assume your high performance is just a given and merit to their management rather than a credit to your own talent and efforts. But, as soon as something goes wrong, they won't blame themselves, even though that will make the most sense based on their logic. No, they'll suddenly come around asking questions, trying to figure out what went wrong, and looking…
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'Maybe It’s a Glitch?': Employee sabotages their own spreadsheet in order to expose slothful coworker who hasn't been doing any own work

There's nothing worse in the workplace than being stuck with a slothful coworker who refuses to do any of their own work and is constantly asking you to help with their workload, meanwhile you know that if you were to refuse to help you'd just be seen by the rest of the workplace as “unhelpful” or “not a team player.”
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'[It] cost them 100k': Workplace "no cellphone" policy costs employer $100k when employee maliciously complies

Depending on your age, you probably had a teacher who constantly reprimanded students for having their phones out in class or even just the presence of any sort of technology or devices that they felt detracted from their lessons. When you get out of school, you come to find that some managers operate in exactly the same way, seemingly confusing effective management with policing their workers as if they were still children. You've probably worked for one of these places or one of these microma…
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Manager posts TikTok video of employee's workplace incident, sparking online discourse: '"My company posted security footage on TikTok'

With the continued rise of video-centric social media platforms in conjunction with the ever-increasing presence of video recording devices, it seems that any etiquette there might have been surrounding not recording videos of strangers or acquaintances and posting them online is virtually nonexistent. The desire for views, clicks, and fake internet points has increasingly encouraged bystanders to whip out their phones and start recording whenever something “interesting” occurs. Turning unhelpf…
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Project Manager quits without notice and sends scathing resignation after boss sends unprofessional texts: 'I need more from your position to justify the pay'

Some business leaders wield workers' feelings of insecurity like a weapon, using snide, cutting disparaging comments to keep their subordinates on the back foot and underfoot where they safely won't try to rock the boat, following orders without question—most importantly, not daring to ask for more money or promotions that align their compensation with the work they're actually doing. While being capable of getting along with anyone is an important skill to have, it remains a fact that you're n…
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Mechanical engineer slowly realizes they've been hired as a janitor by their vindictive 'nepo baby' new boss, quits after 2 days: 'What's your fastest I quit story?'

The reality of the hiring process meeting expectations takes place on both sides. The entire process has such a ridiculously excessive performative requirement that there's no way either party can live up to all of the gassing up they've been doing. There is sure to be more time spent completing monotonous tasks than the interviewer implied, with also less room for growth and creative freedom than you might have been led to believe you would receive. Similarly, your employer might come to find…
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'They won’t stop guilt tripping me about [...] abandoning them when they’re understaffed': Employee gets new job leaving toxic employer, faces poor treatment from their soon-to-be ex-coworkers

Nothing breaks familiar bonds between once close-knit coworkers, who have bonded through commiserative mutual suffering at the hands of a toxic employer like the eventuality of one of them leaving. As the realization dawns that they're going to have to continue on in the world while their coworker is freed, stress sets in, and the toxic atmosphere takes hold. Then they collectively turn on the leaving coworker, partly out of jealousy at their newfound liberation and partly because turning on th…
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