Some customers prefer to learn by experience, rather than listen to the waitstaff who know what they're talking about. This customer chose that route, and was quite displeased with her experience. You can't please everyone, which is especially true when it comes to food service gigs. No matter how long you've been waiting tables, there will always be those customers who ruin their own day by not understanding what they're ordering. Some customers will order a burger, then get upset because this…

Have you ever been in a situation so bizarre you were sure there must be TV cameras somewhere nearby? This bewildered customer recently had that experience, and it has commenters in a tizzy trying to figure out what was going on. In an era of constant content, pranks are a popular way to make videos cheaply and easily. Even if they're not from official TV shows, you could run into TikTokers or other content creators who want a few quick reactions. That's even worse, in my opinion, because at le…

A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers . Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren't alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter with one couple who kept them running all over the restaurant to fetch them things and wait on them hand and foot. In the comments, people broke down the servers' bull…

The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at all… some customers prefer to leave some pretty strange, unconventional things instead. As we have worked in the service industry, we can vouch for the fac…

There are many different kinds of nightmares that can happen while working in the service industry. One that is a guarantee you will encounter while working in a restaurant is a family who allows their kids to run wild while they dine. This is a nightmare on so many different levels. For one, if you work in the the restaurant, an unchaperoned child running around like they own the place can be very dangerous. There are servers, busers, and all kinds of employees running around a restaurant and…

When you work in the service industry, you really get to see a different face of mankind, and it ain't pretty. The entire human population should work at least one week in customer service, in the hopes that it would influence them (AKA drive them crazy) enough that in the future, they treat people with kindness and respect. Alas, a lot of dude/ttes treat others miserably regardless of how rich and famous they are, because the fact of the matter is, people suck. If we're to talk about the custo…

While eating at restaurants, do you tip your waitstaff some of the time, all the time, or never? While the standards differ between countries and states, in America, tipping is just the way of life. Most waiters have to survive off tips, and they can rake in the cash if they get a busy shift full of generous diners. But one person had a question for the Redditors of r/TalesFromYourServer: “For American Servers - what bulls*** would stop today if you didn't work for tips? As in, you're paid a co…

There are times in life when temptation is just too great and leads us toward doing something that we probably shouldn't be doing… Take, for example, serving a customer a calzone containing entire chicken wings (bones and all) after they obstinately and repeatedly request it as a special order. When you've been working in the service industry, retail, or customer service for long enough, you get a growing itch to pull off something like this. With every entitled customer interaction, you can fe…

The problem with misusing your authority and making a scene is that it makes all those you are associated with look bad — this includes any organizations or groups who you might be affiliated with. This is why it's so important to conduct oneself in a manner that suits your station -whether you're on duty or off. Just take this off-duty hotel manager who was fired for being rude to the staff of another hotel as a prime example. This server took to Reddit's r/talesfromyourserver community to sha…

Waiters deserve all the tips on Valentine's Day.