Some people have more confidence than they should, and this leads to lousy management, which in turn, leads to messes that can't always be cleaned up. One IT employee relayed the tale of the time his company shut down a client's entire server after they denied him access to the very equipment he needed in order to install the hardware for them… If you think that this is a counteractive move on their part, you would be right. The boss of the company that needed IT services was not the brightest…