You haven't experienced the true face of humanity unless you've worked at one point or another in customer service, and yes, that includes retail. The fact of the matter is, you can't indoctrinate someone for minimum wage and expect them to actually give a hoot about the job. It's not a secret, customers know this, management knows this, heck the workers themselves are well aware. Now, of course, there are the outliers, the people who care about their employment, the ones who make an effort to…