What does management expect when they don't have the backs of their employees?

If you have ever worked in the service industry, then you have definitely met lots of people who could use this training service...

"The joy as I said, 'No thanks, I'm the manager and I will never book you again.'"

Hotel receptionist: 1, Karen: 0

If they shenan once, you know they're gonna shenanigan.

This restaurant owner has an idealistic way of running their eatery, but online, people are totally divided on the idea. It seems like the topic of tipping is everywhere these days. More and more establishments are incorporating tipping into their business models. From coffee shops to restaurants to food trucks, almost anywhere you get food these days is going to have an iPad screen asking if you'd like to tip 20, 25, or 30 percent on that meal you just bought. Though this can be lucrative for…

Well, that's one way to get the job done!

You better be a good hotel guest, or else all the hotels in the neighborhood will gossip about you.

If you want to pull off a scam then you need to have charm—Karens simply do not have that.

'When Inspector came by, I told him, "I'm your guy!" Handed him a master key and lots of rooms and their issues and said, "Run wild." '

"They were, of course, unable to find adequate replacement..."

Nobody is safe from a Karen at a fast-food drive-thru window...

"What is wrong with people? You are in my space, where I am in control, and you want to escalate knowing full well you were wrong..."

Immature and entitled seem to go hand-in-hand.

It's unbelievable that these kinds of people actually exist!

Some heroes don't wear capes.