Oh, Karen

Oh, Karen.

Receipt reimbursement systems in companies are much more complicated than simply giving employees a hard per diem. In this case, OP was working on an off-site short-term project (that in reality lasted about a year) in Singapore, and he was allocated $60 per day for food expenses. On average though, OP was actually spending about half that amount. As the project went on, the customer's client began raising some issues, and OP was told to take the client out for dinner and some drinks. His manag…

Customers often play a dangerous game in terms of refunds, and this game can ultimately result in some bitter consequences. In this case, a customer bought a designer item online, and when it arrived she sent a rude message to the seller, OP, demanding a full refund, threatening OP with filing a chargeback. The catch was Karen wanted OP to Venmo her the money, which is a huge, blaring red flag. OP said they would refund the money if the item was returned, per company guidelines. Karen discarded…

Employees working minimum wage jobs are remarkably gifted at identifying customer Karens from a mile away; their posture, the way they present themselves, and the superior tone in their voice as they begin a sentence with an entitled demand. These customers don't go on hiatus, they do not take breaks in their dedicated work to ruin people's day. In this case, a Karen entered a petrol station, eyed the other customers in line, decided her request ranked worthiest, and passed them all, strutting…

Working in retail makes you develop a thick skin, as you have no choice but to deal with people who have obviously never heard the word ‘no’ in their entire lives, let alone been taught basic manners. Anyone who has worked in customer service of any kind will be sure to tell you that the number of times they've been told, ‘I’ll never shop here again!' would surmount the times it was actually true. In other words, people like to talk, but they don't put their money where their mouth is. One cust…

To work in retail, you've got to have thick elephant skin because boy are you gonna meet some pretty tough customers. Your patience will be continuously tested, and the levels of dumb you'll encounter in a day will surpass anything you could have possibly imagined. These two Karens thought they could outsmart a quick-witted employee who caught on quickly to what they were doing. Using the self-checkout counter, they attempted to walk out with half of the things they had in their cart before act…