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'Grandma, what are you talking about?' 20+ Facebook fanatics who are still getting used to the internet

Social media doesn't come easily to every person. Some people take forever to learn how to upload Instagram pictures or navigate X (formerly known as Twitter). And some people haven't even left Facebook ! Even in current year, when many of us have moved on from Facebook to more current social media sites, there's still a big population who are enjoying the site. Whenever I scroll through good ole Facebook , I see more and more people using avatars in their statuses (see #1 for an example). They…
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Stubborn client's refusal to use ticket system leads IT employee to ignore him completely

Stubborn client's refusal to use ticket system leads IT employee to ignore him completely

The use of technology is not enjoyable for everyone. An automated system will never be able to completely replace human-to-human communication. How would you respond, though, if a client asked for technical support but refused to follow through on the necessary steps? The story below describes an IT worker who is irritated. Working in IT, the original poster (OP) came across one of the most absurd requests to date. The client attempted to justify their noncompliance with the guidelines by citin…
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