Once I had a very incompetent coworker who was just the nicest person to walk the face of the earth. Seriously, it was so hard to be angry at her for not doing her job well because she was always so chipper and thoughtful. Much like Lucy in this story. One employee took to r/talesfromtechsupport to share a story about their coworker, Lucy, who began working as a HelpDesk technician at a financial company. They did password resets, fixed Windows issues, and basically did all of the tech stuff re…

If a printer goes up in flames, you might want to order a new one, dude. These were the exact thoughts of u/mattthepianoman who posted his funny workplace story to r/talesfromtechsupport. See, a printer had smoke coming out of it, and it was his job as a tech employee to report the issue to an IT contractor. This IT contractor had a few brain cells missing, and instead of doing something about it, he first asked the original poster to take him step by step through the diagnostics. What do diagn…

Who hasn't had to work a holiday shift? It just comes with the territory . If you're a new hire, you have to put your time in and work some of the hard shifts. That's just how the cookie crumbles. You think you will get the holidays off before the more senior employees who had to give their holidays up years before you? I don't think so, babes. So the audacity of this new hire in this Reddit story is palpable. A senior IT employee usually works the Christmas break and never minded it since he d…

It's funny how 9-to-5 still dominates many offices even though most employees are getting paid salary (not hourly) and 100% of their job can be done at home… You'd think these “smart” big business owners would use this new growing mind set or tossing the 9-to-5 to their advantage, but nope. Instead, employees are getting smarter and using this antiquated system to their advantage. For example, this IT employee posted on Reddit how at his job he was forced to stay in the office during his workin…

Are you a full-time employee? Then we have a quick question for you: Have you thoroughly read your employee handbook? Many employees simply skim their employee handbook and don't read the fine print. Most of the wordage is to cover the derrière of the company, but it clearly states exactly what you are supposed to be earning. That means you are supposed to get paid for a minimum of 4 hours no matter what? You better charge that 10-minute call as if it were 4 hours. That is exactly what this tec…

"Can I have read/write access to the internet?"... "Gonna have to clear this request with the Elders of the Internet first."

Ever heard the saying, “spending dollars to save pennies”? It means you're putting more effort in than you're actually getting out. So if you spend $5 to save .50¢, it's not really a savings, is it? For some reason, this doesn't compute to some companies when it comes to power play. They'd rather seem like the one that holds all the power than give you a raise. One post on the subreddit r/sysadmin has the comment section of a lifetime. They asked if anybody had quit a tech job where the company…

As more and more millennials and Gen Z enter the workforce the staff is becoming more technologically literate. However, only to a point. We all know how to create a PDF, how to connect to the printer, which emails are spam, and things of that nature. But that does not mean we all know how to restart an entire server, or fix a Point of Sales (POS) system. That's why having an IT team for a company is still very important, if not more important than ever. So when you get the technologically-illi…