This new boss was surprised that some older employees knew better than he did. That was hardly a surprising outcome to the employees, but new managers often feel like they have to make a good impression by bossing everyone around. After all, if they're hired to lead, they think that the most visible way to demonstrate that is to make changes to their workplace immediately. In reality, if they just spent a few minutes talking to their most dedicated employees, they'd probably find out which chan…