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'These were free... and you're going to complain? Come on!': Servers discuss how free things actually bring the Karen out of customers

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…
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'I had a customer so awful our manager almost cried': Ranch diva customer throws Karen-level tantrum, husband still tips 35%

'I had a customer so awful our manager almost cried': Ranch diva customer throws Karen-level tantrum, husband still tips 35%

After working in customer service, you quickly come to the side fo abolishing the “customer is always right” mentality. Why? Because the customer most definitely is not always right. In fact, it becomes pretty obvious that the customer is usually very wrong. Unfortunately, many customers going into a customer service based establishment still think they can't possibly be wrong and that they need to be waited on hand and foot. God forbid you get one tiny thing wrong—if these customers had their…
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