Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…

Staff working in the service industry are often greeted by unruly Karen customers who march in like they own the place, demanding discounts and ordering them around. Often because of poor management, the staff are forced to deal with the impolite attitude quietly inside their heads, as opposed to talking back and standing up for themselves. In this case, OP was working as a barista at a coffee shop where they served such a Karen customer, who happened to be a regular. Karen was manageable up un…

Unfortunately, we don't live in a perfect world, and it's human nature to make grand assumptions about people based on their appearance. One woman was styling a bride-to-be, who came in with her rude, entitled family. The bride stylist didn't exactly give the impression of someone who speaks Spanish; in her own words, she is ‘whiter than a jar of mayo’. The bride's family took her appearance as an excuse to say awful things to her face, going as far as to fat shame her. Little did they know, sh…

Inspired by the “injury boards” from the floors of dangerous work environments like factories, etc. a candle store in Washington state

She had to remake their food THREE TIMES.