The duties that are require to work in retail might seem minuscule, but we assure you, they're not. Karens might say it's all just standing around and doing anything and everything the customer says, but that's just simply incorrect. There is so much in the backend and behind the scenes that needs done that customer's don't see. For example, opening the store. It isn't just unlocking the doors, it's setting up the system, doing inventory, restocking the store, online duties, etc. Unfortunately,…

Customers often play a dangerous game in terms of refunds, and this game can ultimately result in some bitter consequences. In this case, a customer bought a designer item online, and when it arrived she sent a rude message to the seller, OP, demanding a full refund, threatening OP with filing a chargeback. The catch was Karen wanted OP to Venmo her the money, which is a huge, blaring red flag. OP said they would refund the money if the item was returned, per company guidelines. Karen discarded…