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customer service 2024 reservation misunderstanding Service Industry - 45991941

Customer shows up for his reservation in a 5-star hotel for 2023 in 2024, he expressly asked for the room to be for 2024, but he did call one year earlier to make the reservation: 'He showed up one year later.'

hotel guest reservation tales from the front desk karen Customer Service - 45917701

Guest reserved two hotel rooms and then got mad when front desk employee explained she had, in fact, two rooms that she had to pay for, she's blaming the employee: 'Why didn’t you call me and ask if I really needed the second room?'

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Hotel guest demands full refund after informing front desk she is cutting her stay short, employee refuses when she fails to check out in time: ‘Ma'am, that's not how hotels work’

Hotel guest demands full refund after informing front desk she is cutting her stay short, employee refuses when she fails to check out in time: ‘Ma'am, that's not how hotels work’

Hotel guest cancels card to avoid paying cancellation fee after not showing up for reservation, clerk charges card every day until it goes through: ‘I can play the long-game’

Hotel guest cancels card to avoid paying cancellation fee after not showing up for reservation, clerk charges card every day until it goes through: ‘I can play the long-game’

Airbnb guest pitches a tent at host's front yard after host cancels the reservation last minute, spends the night there despite host's protests: ‘He left me stranded’

Airbnb guest pitches a tent at host's front yard after host cancels the reservation last minute, spends the night there despite host's protests: ‘He left me stranded’

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Couple has stranger's car towed after discovering it in their complex's paid parking spot, forcing wife to park on dangerous street late at night, only to discover it belonged to a new neighbor "misinformed by the office"

'Told me I could have knocked': Couple has stranger's car towed after discovering it in their complex's paid parking spot, forcing wife to park on dangerous street late at night, only to discover it belonged to a new neighbor "misinformed by the office"

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

valentines day love dating date first-date cancelled cancel petty revenge reddit reservation funny payback deserved lol silly

'Happy V day, chump': Anti-cupid cancels a stranger's dinner reservation on Valentine's Day to get payback after a wrong number mishap leaves him repeatedly spammed

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‘What a scammer’: Airbnb host demands guest cancel their reservation after claiming the room will not be ready in time, guest refuses when discovering they were already charged for it

‘What a scammer’: Airbnb host demands guest cancel their reservation after claiming the room will not be ready in time, guest refuses when discovering they were already charged for it

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

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Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Hotel guest attempts to rig the system by claiming he didn't check in and demanding a refund, front desk clerk calls on his bluff: 'I can prove you are lying'

Hotel guest attempts to rig the system by claiming he didn't check in and demanding a refund, front desk clerk calls on his bluff: 'I can prove you are lying'

Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

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‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

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