Nobody is quite sure when this drive-thru ‘pay it forward’ trend has become popular, but by now, we are no strangers to it. If you are, well, here is a quick explanation. It all starts with one person who wants to do something small to make a stranger happy. They decide to do that by going to a drive-thru and asking the barista to charge them for the order of the car behind them, so they get their order for free. A small gesture, that usually doesn't cost that much, to make someone else a littl…

Play stupid games, win stupid prizes, am I right? No one's ever told that to this customer apparently, who just couldn't understand why he wasn't getting his Chinese food i n a timely manner. This story takes place back in the days of landline phones . It seems like they don't even put landline phones in newer houses today; I don't know a single person who still uses that brick of a phone glued to the wall. In the ages of cell phones, they're completely obsolete. Not everyone misses them, eithe…

When you're with a big group at a restaurant it seems like the moment everyone decides to ‘split the bill evenly’, the group is divided into two camps. Half of the group insists on being frugal and ordering responsibly, while the other half of the group acts like wild banshee children racing through a candy store with $100 bill.

This person was surprised that when they tried to order from a person, they were turned away. Instead, they were directed to order from a screen instead , sparking a debate about the practice of replacing cashiers with kiosks. Some coffee shops make you the perfect coffee every single time. Others, like the national chain mentioned in this post, manage to mess up my order of a cold brew with half and half every single time . It's uncanny. Why did they randomly put caramel syrup in my coffee las…

Working in customer service of any kind can be one of the most challenging things you do in your life. But when your boss is worse than the customers, that's when you know it's time to go. In this case, OP was working as a server at an upscale steak restaurant. The money was good, but the management wasn't. His boss would constantly berate the employees, tell them that they were lucky he even hired them and cheaped out on fixing equipment that posed a safety issue. The only reason OP stayed at…