messed up

This goes right in the Hall of Fame for Customer Service Horror Stories. My god. This woman sounds like an absolute, self-concerned nightmare. Can you imagine being stuck in the middle of a conversation with this person? Um, no thank you. 

Buckle up and get ready for one very satisfying revenge case. Apple set out with a holier than thou attitude, and oh boy did they get it in the end. 

Some of these are horribly messed up. The idiot sandwich moment that gives in to laughter from everyone takes the cake though.