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malicious compliance

reddit reddit-thread malicious-compliance frosty karen fast-food manager boss refund employee customer-service talk-back backtalk karens karens-in-the-wild work

'Her food [got] as cold as my Frosty heart': Karen insults a fast food manager, forcing them to double check her refund; ends up getting $4.13 instead of $12.99

When you work is customer service, sometimes it's easier to hook it up for a customer just to get rid of them. We all know that there's a certain leeway that managers are privy to extend to clients, but that of course is at their discretion. If all of the sudden a snarky Karen starts insulting the manager personally, things might not go as planned for their 'oh-so-important' refund.
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‘Go to HR, then’: Boss refuses to give worker 1 week PTO to spend time with newborn baby due to being 'shortstaffed', worker counters by filing for 12 weeks paternity leave

‘Go to HR, then’: Boss refuses to give worker 1 week PTO to spend time with newborn baby due to being 'shortstaffed', worker counters by filing for 12 weeks paternity leave

One boss was forced to sheepishly backtrack after initially refusing to give a worker one week off once their wife gave birth to their newborn baby. Management really outdid themselves with this one… It seems ridiculously unfair to think that some bosses will not willingly give their workers requested time off, especially when it is well within the workers' rights to receive it. In this case, u/P4ddyC4ke, the OP, told the story of when his boss told him that because they were short-staffed, OP…
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'Now they are all "my" leaves': Homeowner gets back at leaf collection company who left leaves on their neighbor's curb

'Now they are all "my" leaves': Homeowner gets back at leaf collection company who left their leaves on their neighbor's curb

This person has a lot of leaves to put out, but the leaf removal company they hired is being so picky about removing them. If you hire a company to do a service, you'd be shocked if they just decided not to do that. How useless of them! This place has created some pretty strict rules for how their leaf pickup has to go, but the rules are comically picky. This person has way more than your average share of leaves. While many of us find ourselves raking up the leaves of a couple trees on the prop…
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'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

Entitled customers need to be careful with the battles they choose. If they are not certain that they're in the right, the result could be embarrassing and, in this case, far less than what they wanted. When you order a pound of wings at a restaurant, do you fully expect everything to be carefully weighed to the exact desired amount? What kind of establishment do you think this is, sir? You're ordering wings , not caviar! This Redditor , who worked as a cook at said wing establishment, watched…
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workplace discussion workplace-stories jobs job malicious compliance work workplace employment in the workplace Horrible Bosses - 22435333

'OK, I'll take more breaks then': Manager tells worker not to drink at their desk, worker leaves their desk more often

Employers are determined to replace workers with machines, and, sure, automation and specialized machinery lead to more efficiency, but it's not like the productive workers see any of that increased cash flow anyway. While employers might hope to one day replace certain roles with automation, AI hasn't come that far yet. Just ask anyone who has gotten stuck talking to an AI on a “customer care” line or ended up messaging a robot that has no idea how to solve your problem and keeps redirecting y…
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'Fantastic, please close my account': Bankers inform travelling worker he hit his withdrawal limit, worker calls their bluff

'Fantastic, please close my account': Bankers inform travelling worker he hit his withdrawal limit, worker calls their bluff

This person had some odd restrictions on their bank account . It wasn't an issue until one day, he needed to take out lot of money all at once. As a South Korean worker employed by an American company, this person has a few restrictions on their bank account. U/luther_williams shares that unlike American banks, he has a limit of how much money he can take from his account each day. It's not even very much money: only about $216 per day, which is around 250,000 won. With the way inflation has bu…
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'The GM did say he didn't care how I did my job': Hotel employee automates job to just one click after being denied a raise

'The GM did say he didn't care how I did my job': Hotel employee automates job to just one click after being denied a raise

This boss was so stingy that he wouldn't give an employee a raise up from $10 per hour. It's been a long time since $10 per hour was a competitive rate in most industries. Lots of states in the US have implemented $15 per hour minimums, but not everyone follows these guidelines. It's so awkward to ask for a raise and be turned down. You have to go to your boss, politely explain all the reasons you think you deserve more money, and then really advocate for yourself. No matter how great your pres…
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workplace discussion boss workplace-stories jobs job malicious compliance work workplace Horrible Bosses coworker employment in the workplace - 22422021

'He had to know every detail': Boss gets fired for wasting time and money after demanding he be included in all communication

Sometimes, it's just easier that things happen without your involvement, even if—no— especially if you're in charge. See, the more areas of the business you're in charge of, the more people there will be working within those areas, and while you want some insights and updates into their operation, if you need to be involved in every little detail, the entire operation will come to a standstill while everyone waits for you frantically comprehend every facet of the business to approve every decis…
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'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

This story includes one overworked, tired cashier who despised the fact that he had to keep pointing out a strikingly obvious sign that read, ‘Leave your shopping cart outside’ to customers who did not go out of their way to read it. This story also involves a customer who worked at a liquor store and had to get a bunch of bottles for the upcoming holiday. So in simple terms, it included two minimum-wage workers who were not getting enough money for dealing with other people's messes on a daily…
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'Boss forbids me from emailing/communicating with upper management': Boss tries to control employee's communications, employee uses his own write-up as evidence against her

'Boss forbids me from emailing/communicating with upper management': Boss tries to control employee's communications, employee uses his own write-up as evidence against her

Imagine having a boss who's so controlling, she won't ever let you talk to any higher-up in the company. This dude had to deal with exactly that when he got a new boss who had it out for him. U/Analytica0 writes that his new boss at a big organization was nice at first. But after a few months, the OP got a tip from other workers that his boss was out to get him. By the eighth month of her tenure there, she told the OP that he shouldn't be calling or emailing any higher-ups . Ever. Now, although…
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'[The] customer thought we were moving her stuff too slow': Movers refund customer to avoid her reviews

'[The] customer thought we were moving her stuff too slow': Movers refund entitled customer to avoid her negative reviews

This move was a headache from start two finish for one small moving company. One of the movers shared their story to r/MaliciousCompliance---and it is a perfect example of that! The OP, u/CHAINSMOKERMAGIC, writes that they worked at a tiny moving company, usually tackling one job at a time with their boss Mike. OP writes that the work was demanding, but it was worth it, because most people were truly grateful for the helping hand. Not everyone can move their own belongings, and even if you can,…
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'The install guy had to call me three times': Internet provider refuses to cancel customer's service, customer makes them drive to the middle of nowhere to prove they can't install satellite internet

'The install guy had to call me three times': Internet provider refuses to cancel customer's service, customer makes them drive to the middle of nowhere to prove they can't install satellite internet

One customer had a hard time getting their internet provider to understand them. When they said they were moving off the grid , they weren't kidding! Rural life is appealing to many people because of that amazing peace and quiet you find while living in nature. Isolated from other houses, cars, and buildings, you can really appreciate the quietude. Some people even love to live really deep out in nature . In places like Alaska or other very rural locales, it's common that some folks won't have…
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reddit reddit-thread malicious-compliance work workplace employee coworker workers company phone company boss manager supervisor employer clients client

‘GREAT! I don't want to work after hours': Beancounters nearly lose $100,000+ after abandoning clients after hours because they corners on company phones for tech support staff to save $50/month

Entry-level positions should never be expected to be available to clients 24/7– that's the work of upper management jobs who send one email a day and make a quarter million (+) per year. Life's all about balance, and when your work-life balance is disrupted, company hierarchies can get challenged...
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customer support customer service workplace discussion workplace-stories talesfromretail jobs job malicious compliance retail karen-customer work customers karen-customers workplace tales-from-retail employment in the workplace - 22380549

'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

Rules usually exist for a reason. Generally, they come into being because someone did something and learned the hard way that the way they chose wasn't the way that it should be done, so it's decided that this way should never be attempted again by either them—or those surviving them—depending on how poorly their attempt went. There is another type of rule, though, and these rules are generally made up by a bored busybody middle manager on a random Wednesday afternoon because they need somethin…
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'The landlord requested a new paint job': Sailors get back at landlord by painting his rental property from floor to roof

'The landlord requested a new paint job': Sailors get back at landlord by painting his rental property from floor to roof

This sailor is sticking to the honor code to help people in his community. Not everyone agrees with his hands-on methods, though. The people of the internet are divided over this guy's grandfather's story of malicious compliance. It's a classic tale of landlord versus tenant. Unless you live in a rent stabilized building, your landlord can charge you basically whatever they feel is fair for rent. This is a big problem these days, since many of us are priced out of living in even the most modest…
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reddit reddit-thread work work-story malicious-compliance workplace employee fired boss supervisor remote remote-employee laptop equipment company

'[Don't] waste my time': After firing a remote employee without warning, company demands he return a $500 laptop; he ships it for $850 at their expense as revenge

Working remote has its perks… but it also has its downfalls. Although you have the freedom to work in your own home (or wherever you please), it also means that upper management never actually knows who you are, which seems hunky-dory until you realize that, as an expendable employee, it's never been easier to get fired. Unfortunately for one employee, he got sideswiped by this reality in the worst way.
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